Hotel Kimpton Van Zandt, Austin

Location has access to many restaurants and downtown nearby

There was some construction work going on near the hotel and music could be heard from outside. Hotel room recommendations were shared with the management.

Hotel location was great, walking distance to kayaking, bars & restaurants. Construction could not be avoided, noise from construction was not an issue, it’s just the nature of a growing city. I loved that they supply noise machine. Everything was great at this hotel, clean, cozy & romantic ambience. The only downside is that pool gets very, very busy, which made it hard to find seating & enjoy on one of our days there. We’d gladly come back & visit again.

Busyness of pool.

right next to Rainey Street bars and food trucks which was great fun. comfortable and stylish hotel with nice pool area.

there’s lots of building work going on immediately around the hotel which is a bit annoying.

the happy hour and the music venue evenings

the construction surrounding

very comfortable environment and pleasant staff

location is surrounded by construction sites that start at 330 in the morning. I felt like this should be disclosed prior to booking. Also, the additional daily charge to get access to complementary drinks etc is unfair on those that don't drink alcohol.

Overall, the property is a beautiful hotel with an amazing staff that are very eager to assist you with any questions you may have and are always willing to lend a hand, if needed. The overall location of the property is towards the end of Austin but sits next to The Rainey Street District which is a plus if you like to party! It is a little bit of a hike to get to the capital and the attractions in that area. The hotel is well maintained and very clean.

One of my biggest complaints is not having access to a coffee pot/Keurig in the room and you could only get coffee if the downstairs coffee shop is open. I do not recall on the hotel's website all of the construction taking place on three sides of the property and was awoken before 5am with construction noises which is not what you want to hear after a night of visiting the surrounding bars. I felt as if the water pressure in the shower was very low and the shower head does not have any adjustable settings which some people enjoy. We paid extra for a "Lake View" and our view was that of a construction site, not the lake, very misleading!

staff was super nice

I know you cant help it but the construction was awful and noisy. Should be a great location and experience when the cosntruction is done

loved the location, the facility was pleasant / comfortable/ well designed / reasonably nice, is right on top of the bars on Raine St and very easy walk to rest of downtown which for me was awesome since I wanted to be in the middle of the action but if you are looking for a quiet stay is the wrong place as could hear the bars until late, staff were very chill and nice / helpful, wifi worked well so was able to work effectively from the room, restaurant is decent and has reasonable vibes

very difficult to get coffee in room in the morning, wound up having to buy cold brews from a nearby convenience store and put them in the fridge for the next morning as there was no coffee machine and the staff refused to have coffee sent up despite that I was paying nearly $1k / night for the room. struck me as very odd. a bit of a black mark / deep question mark over an otherwise most satisfactory stay

Smell when you walk in, free happy hour, we’ll decorated with a nice pool and good restaurant. staff was friendly and the beds were comfortable.

The high price tag was the only negative.

Perfect location to Rainey Street entertainment. Walking distance to most attractions we were interested in.

The room was clean and spacious and the location was in walking distance to Rainey St. and a 15-minute walk to downtown. The restaurant was convenient and easy and the pool was nice too. Service was great and staff was accommodating.

This is not the hotel's fault but it is unfortunately located next to 3 construction sites building high rise apartments currently so there was noise early in the morning on Monday.

The breakfast cafe had great coffee, but sold out of many of the breakfast items before 9am.

The rooms had thin walls and all the elevators broke the morning of our checkout. They did allow everyone to ride down in there service elevator.

The room was great. Haley at the front desk greeted me the moment I walked in the door, checked me in, and was was amazingly helpful/friendly every time I passed through the lobby, had a question or had a request. That’s rare these days and certainly one of the reasons I’ll be back the next time I'm in town for business or to visit my daughter.

The construction next door was kind of a bummer, but is what it is. Also a bummer, there was no late night room service on the weekends. Ends at 11 pm. Some sort of 24 hour mini pantry or market would be a nice addition.

Excellent restaurant. happy hour. good live entertainment in the bar

poor shower

Room

Restaurant. The breakfast service was very slow.

Upscale with a touch of modern, location staff was excellent!!!

Of course they don't have any control over this but there's a lot of road construction going on all around the building but other than that it was great!!

super close to night life

the staff was less than helpful on couple of issues we had

The property is beautiful and located in a great area with access to art, restaurants and bars

We had to change rooms to due to thermostat issues. The thermostat made disturbing noises when shutting on and off . The walls in the hotel are thin. We could hear other guests through the walls. The security officer was called her floor twice to address the gas that were being rude and Lowell throughout evening and night.

Room was on the west side of the building across an alley from a huge construction site: loud construction noise from 5:00 AM to 5:00 PM. Disgusting view of port-a-potties. The room was just above the pool deck and bar: loud music until 10:00 PM. There was no peace or quiet all day long and half the night. After two nights I was exhausted.

Location

The fact a $30 daily charge was added to my account without any discussion at all upon check in. These were presented as free networking drinks (which i didnt attend)

The property was clean. Very cool looking hotel.

The first thing was when we pulled up to valet, they wouldn’t park a dually “because it’s an insurance liability” although it doesn’t specify this on their website. We had to park a block away. Then I walked in the front and only 1 person was there to check in so I start to approach him and he points to the register next to him without saying a word. Another lady walks up and says she can help me. I thought that was a bit rude. Then, for the amount of money spent per night, the beds are extremely uncomfortable. Both my husband and I were miserable the next morning from little to no sleep and hurting all over. The room was very nice and the view was good.

Staff, location, room.

No smoking area or balcony’s to smoke

Location and decor Great breakfast bar in the lobby

Construction in the area

Staff was very helpful and friendly.

We liked everything.