The Kendall Hotel, Boston

The rooms are very comfortable and the staff is great. Super helpful. When a leak developed in our room, they quickly gave us a key to a new room and offered a bottle of wine.

Honestly, our only problems were with Booking.com. I needed to make changes to my reservation and Booking.com NEVER RESPONDED TO MY MULTIPLE REQUESTS even though it was before the deadline. I finally got in touch with the hotel directly and made some changes but had to eat two nights stay because Booking.com purposely ignored my contacts.

Location; very close to the T-line and great eateries!

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Everything about the room, the service, and the location was very nice. The breakfast buffet was exceptional.

The "resort fee" was ridiculous and will be considered a strong negative the next time we need a room in Cambridge..

We were on the top floor, and next to us was a covered atrium with tables, chairs and internet, that was very nice to sit in and have breakfast. The breakfast was very nice (although I would have liked to have some sort of vegetables). The early check-in payment ($50+tax) was very good, as it also included breakfast on that morning. The location is excellent, as we could walk 5 minutes to the river, and 2 minutes to the subway stations. The whole vibe of the hotel was fun and interesting.

The elevator! It was very slow, both going up and down. We only discovered the atrium by chance. Since part of the bedroom was under the eaves, so the view was non-existent, and part of the ceiling was sloped.

Great location, in a very nice setting (old firehouse). The room was sufficiently large, and we appreciated having a nice breakfast every morning. The personnel was very friendly as well.

This hotel is exceptional in every way. I love staying in historic places and the old firehouse is perfect. The decor is tasteful and detailed. The entire place is spotless. Every corner is cozy and comfy. It’s in an excellent location to access Boston and Cambridge. The staff is friendly and accommodating. This was my second stay and I will definitely be returning for more. Lovely all around.

Tastefully fitted out with both a kettle & coffeemaker in room. Safe location handy for train station. Staff very welcoming.

Nothing to dislike but proper dining tables in breakfast area and a mini fridge in room would be a welcome additions

Staff was nice, room was clean, spacious, and very comfortable. Bar/Restaurant staff was also very nice. Breakfast was delicious, had great options to choose from and crispy bacon. The history of the hotel was also wonderful to hear about and to see in the decorations of the hotel. The free wine tasting was also nice to enjoy. The gift bag on the door was extremely nice since it was not expected. I have never received a gift/goodie bag from any other hotel before.

Price of the pizza at the hotel should be marked down, not worth the price, it should be around $8-$10 max due to the small size (basically the size of a personal pizza).

Wonderful hotel and fantastic staff. Would have loved to stay even longer. The complementary wine happy hour, the crispy bacon at breakfast, fresh fruit and lovely decor...

Parking is very expensive. But so is the city itself

Clean and comfortable rooms. Hotel has a nice atmosphere.

Breakfast is not up to European standard buffet - seating arrangements for breakfast not very comfortable.

the historic building abc the renovation, Dyson air dryer, nice toiletries

rooms in the attic space don’t have a full thermostat for the AC. No need to add the plastic flowers. hotel is very nice as it is.

Quirky. Good Eye for detail. Breakfast.

Location.

The perfect blend of modern with nostalgic features in the heart of Kendal

Room lacked fridge or microwave - inconsistency in what is offered for room rates

Breakfast was great. Hotel was walking distance to Boston.

Comfortable and friendly hotel. Very clean and was like a home from home.

Leaving

Location and Breakfast

The room was clean and tidy and the hotel has a strong character with little fire engines miniature all over the hallways. The location is excellent and closed to the metro station to get to the city centre in less than 15m or with a nice walk. Very convenient to visit MIT which is

The view wasn't great, the neighbourhood was safe but pretty empty during the weekend. Breakfast was average and didn't meet the nice atmosphere that was in the dining room.

immaculately clean. boutique feel. stellar staff. fabulous location near Red Line and MIT.

Nice hot breakfast with good choices.

Would have preferred some healthier alternatives such as oatmeal, cereals, more fresh fruits, yogurt, etc.

very clean, a little small but very cute

breakfast was ok

Great facilities and very friendly staff. Great location to the Marathon

I liked the food, excellent breakfast and wonderful facilities

Breakfast was convenient and better than expected.

staff was great, hotel was clean and comfortable, very convenient.

my bed, in #317 was very uneven. the rest of the room was wonderful.

The location of the hotel is perfect. We were able to take the metro which is just steps away from the hotel. I also really loved all of the thoughtful touches throughout the hotel. Clearly, this was a project of the heart the owners. We are already planning our return trip for May of 2024.

Breakfast was great, I would only add some whole grain bread options to make it perfect.

cozy place excellent location

housekeeping kept knocking early in the morning on checkout day!!