Belmond Mount Nelson Hotel, Cape Town

76 Orange St, Gardens, Cape Town, 8001, South Africa (show on map)

Expert reviews

Fodors review:

“This distinctive pink landmark has been the grande dame of Cape Town since it opened its doors in 1899 to accommodate passengers just off the Union-Castle steamships.”

Featured as Fodor’s Choice in Cape Town.

Forbes review:

“Painted pink in 1918 to commemorate peace and the end of World War I, Mount Nelson, A Belmond Hotel, Cape Town is one of Cape Town’s most talked-about landmarks. An icon in its own right, the hotel has welcomed many famous guests over the years, including Queen Elizabeth II, John Lennon, Nelson Mandela and even the Dalai Lama.”

CNN review:

“Located at the foot of Table Mountain, this thoroughly updated historic hotel has been a Cape Town landmark or two centuries. The extraordinary pink exterior has earned the hotel a number of famous nicknames, ‘Mount Nelson Pink’ and ‘Pink Lady’ among them.”

Telegraph review:

“Cape Town’s iconic pink lady opened her doors in 1899, and has attracted a well-heeled mix of loyal guests ever since. Service is impeccable, interiors are glamorous, gardens immaculately groomed, and the number of restaurants, bars and city sights within strolling distance to its doorstep are plentiful.”

Guest rating

This an aggregated customer review rating of Belmond Mount Nelson Hotel, Cape Town. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.8 out of 5.0

Ranked 2nd in Cape Town

267£237$330¥34980C$257A$257HK$2583S$435SFr310¥2095kr2722kr1993kr2570

What guests liked

All you need to know

Located on 76 Orange Street in the famous Gardens district of Cape Town, this five-star establishment offers posh and lush accommodation and room options looking to get the best of thrills and excitement the city has to offer. As the perfect departure spot to the most famous attractions in the city, the Belmond Mount Nelson Hotel offers proximity to these places while the farther areas can be easily reached by the shuttle services offered by the hotel. Form the hotel; you can enjoy the various city places of interest such as Table Mountain and Robben Island.

The several wings in the hotel rooms have unique characteristics that are peculiar to them. This was put in place so that guests can sample as many choices as possible before arriving at a decision. The hotel is regarded as iconic due to its beautiful design and architecture as well as the efficiency of the services provided by the hotel.

The rooms in the hotel feature standard amenities such as full air conditioning, free Wi-Fi, a minibar and a flat-screen TV with several cable channels. The private bathrooms also come with marble floors and thoughtful touches such as toiletries and bathroom slippers.

Guests can enjoy the very best of meals served tastefully and exquisitely in the restaurants. Here, they have several options on the menu ranging from local dishes to continental cuisines.

The hotel offers an outdoor pool where guests can enjoy several laps after a long day. Other facilities and services offered are an outdoor terrace, airport shuttle, car hire, gift shop and VIP room facilities for special guests.

 

Lowest price guarantee

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Location

Recent guest reviews

4.5

J

21 February 2023

Fabulous

The hotel is comparable to the Mandarin Oriental, Bangkok. The style is very classic and traditional. Exceptional is the friendliness of the staff. The quality of food, service and rooms is in line with the status, as the best hotel of Capetown.

Sometimes its difficult to place an order. speed of service is not top.

4.5

L

27 January 2023

exceeded our expectations

the colonial style, staff plentiful and very friendly

nothing loved it

5.0

Henrike

21 January 2023

Stunning City Summer Vacation

The Scenery, the buildings, the garden, the pool and the staff was outstanding

An outdoor playground is missing

5.0

Margery

11 January 2023

Exceptional

The old world charm, and the sophisticated crowd. It’s up there with any hotel in the world.

5.0

Esther

10 December 2022

First class stay, set off nicely by the incredible high tea

The most fabulous hotel, visited over 10 years ago and have dreamt about it since and so it was amazing to get the chance to return! The service is second to none, and the hotel itself is beautifully done and extremely clean. The views also exceptional and the extensive gardens make it feel like paradise!

I have no criticisms at all

5.0

Nicholas

20 November 2022

Fantastic return visit

Excellent service from very friendly staff

No complaints

5.0

Nicholas

11 November 2022

fabulous return stay

excellent service

nothing

5.0

Christophe

10 November 2022

Great experience

Everything was really Great.

Nothing

5.0

Gail

21 October 2022

perfection

staff attention to detail lovely grounds outstanding meals first class all the way

4.5

Jan

8 October 2022

Great historical hotel with fantastic staff

historical character, nice garden and great setting

a bit run down rooms, very limited wine list, no hotel limousine - but these are just small things compared to overall great experience

5.0

Jack

3 October 2022

amazing end to honeymoon

everything, good gym with separate rooms for cardio weights etc, heated pool, great breakfast included, lovely room, lovely gifts in room, bar fantastic, staff great

n/a

5.0

Iain

2 October 2022

Exceptional

Everything

Nothing

5.0

Andrew

29 September 2022

magnificent

the breakfast was superb, the front desk staff were great , the upgrade for our anniversary was an absolute dream, we will be back

nothing

5.0

Bronwyn

24 September 2022

Old world elegance

We got an upgrade to junior suite because of conference. The bed and view were spectacular. Staff were very friendly with exceptional service.

5.0

James

29 August 2022

A truly exceptional hotel and staff team

Our stay at Belmond Mount Nelson was a truly wonderful experience from beginning to end - the staff team were extremely friendly and attentive, the food excellent, the hotel's ambience absolutely stunning and its grounds beautiful. Thank you 'Nellie' Team for an extremely memorable honeymoon stay - we can't wait until our next visit, it was absolutely one of the best hotel experiences we have ever had..!

N/A

4.5

Catherine

23 August 2022

Fabulous

Gorgeous hotel! The staff were amazing and couldn't have been more helpful or friendly. I was upgraded to a 1 bedroom suite, which was just amazing. Delicious food in the restaurant. Excellent all round!

There was a bit of miscommunication about a late check out, but that was resolved quickly. Otherwise all fantastic!

5.0

Lenkov

21 August 2022

Amazing hotel

We had two rooms and both were very large and well appointed. The grounds of the hotel are beautiful.

Nothing

5.0

Frances

29 July 2022

gorgeous

absolutely the best place to stay in Cape Town — classic and luxurious! Loved crystal and Busi and Woodrow and Emma

loved everything

5.0

Stefania

18 July 2022

Highly recommended. I wouldn't stay anywhere else.

A wonderful place with amazing staff. Highly recommended. Excellent rooms, food and service.

5.0

Amy

27 June 2022

Exceptional

Food and team were amazing.

5.0

Trevor

30 May 2022

Exceptional

WOW, WOW, WOW...what an amazing stay at Mount Nelson. From start to finish it was such a relaxing stay. Brilliantly located in Cape Town, we found it so easy to see the sites when we were not relaxing in the hotel. The old-world charm just made you feel at home but by far and away the best thing about Mount Nelson is the staff....each and every person we interacted with were so friendly and helpful.

That we were not staying for longer!!

5.0

Johan

30 May 2022

fantastic

Classic. Ambiance builtin to the walls. Upp there with Oriental Hotel Bangkok, Raffels Hotel Singapore... etc A must if in Capetown

gym could be better

5.0

Phillip

26 May 2022

An unforgettable and incomparable stay. Splendid!

An exceptional hotel with splendid personnel, sumptuous rooms with every conceivable detail attended to.

5.0

Johannes

15 May 2022

Exceptional

The best hotel to visit Capetown! Great athmosphere, location and top motivated & friendly staff!

5.0

Marien

12 May 2022

Best hotel in Cape Town

this is one of our favourite hotels in the world. The staff are so friendly and helpful. All the facilities are fantastic and it is so well positioned in Cape Town. we keep going back.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Fruits

General

  • - Room service
  • - Non-smoking rooms
  • - Airport shuttle
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Packed lunches
  • - Car hire
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out
  • - Invoice provided

Activities

  • - Tennis court
  • - Sauna
  • - Fitness centre
  • - Fishing (additional charge)
  • - Games room
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Children's playground
  • - Canoeing (additional charge)
  • - Hiking
  • - Cycling
  • - Diving (additional charge)
  • - Horse riding (additional charge)
  • - Snorkelling (additional charge)
  • - Kids' club
  • - Tennis equipment
  • - Beauty Services
  • - Facial treatments
  • - Waxing services
  • - Hair treatments
  • - Manicure
  • - Pedicure
  • - Hair cut
  • - Hair colouring
  • - Hair styling
  • - Body treatments
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Full body massage
  • - Fitness
  • - Yoga classes
  • - Fitness classes
  • - Personal trainer
  • - Walking tours
  • - Tour or class about local culture (additional charge)

Outdoors

  • - Garden
  • - Terrace
  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)
  • - Outdoor furniture
  • - Picnic area

Entertainment and family services

  • - Babysitting/child services (additional charge)
  • - Board games/puzzles
  • - Indoor play area

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Parking

  • - Accessible parking

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Lower bathroom sink
  • - Emergency cord in bathroom

Pool and wellness

  • - Heated pool
  • - Pool bar
  • - Sun loungers or beach chairs
  • - Sun umbrellas
  • - Swimming pool
  • - Swimming Pool

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Delivered food is securely covered
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 267£237$330¥34980C$257A$257HK$2583S$435SFr310¥2095kr2722kr1993kr2570