Expert reviews
“Reopened in May 2017 after an extensive renovation, the iconic 104-year-old Excelsior has 158 rooms and suites, all redesigned with king beds, soft color tones and light oak floors. A new restaurant, Sensus, serves elevated Croatian and Continental fare, with an emphasis on seafood. What hasn’t changed: the stunning views of Old Town.”
Shortlisted in New York Times’ 36 Hours in Dubrovnik, Croatia.
“A historic five-star hotel, with fantastic views of Dubrovnik’s medieval walls rising from the sea. It has 158 contemporary rooms, a stone-paved bathing area, a spa with an indoor pool, three restaurants (including romantic waterside tables at Prora) and a snazzy lounge-bar.”
What guests liked
- Sea views
- Perfect location
- Friendly staff
- Boutique style
- Excellent Wifi
- Comfortable beds
All you need to know
This five-star hotel is located on 12 Frana Supila in the district of Ploce. The hotel offers guests accommodation options in a good neighborhood with the best amenities and facilities. Guests can expect a friendly welcome and reception from staff in the hotel. The hotel is located in an excellent location where it provides guests a nearness to some of the city’s most beautiful and famous places. The highly famous Old Town is located just a 5-minute walk away from the hotel. The hotel itself is regarded as a landmark building, adding more beauty to the already stunning city skyline.
The hotel offers stylish rooms with modern decors and warm colors that make them elegant. The hotel rooms are well-furnished with the most beautiful furniture and neatly arranged to make guests feel at home. Amenities such as free Wi-Fi to ensure guests stay connected to the rest of the world, a flat-screen pay-TV, air-conditioning and a minibar. The rooms also feature a private bathroom where several thoughtful additions such as bathroom slippers and bathrobes are available. The rooms also feature original artwork by renowned Croatian artists.
Several rooms in the hotel offer a commanding view of the Adriatic Sea.
The hotel offers an extensive luxury spa where guests can enjoy the best of body treatment. The hotel also has its private beach where guests can relax and have a good time.
The hotel’s restaurant offers Mediterranean cuisines served exquisitely in a stylish setting.
Excelsior Hotel is the perfect place to enjoy the thrills of the city.
Hotel deals & lowest price guarantee
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Location
Recent guest reviews
Ana
27 September 2023
Excellent Vacation
Hotel was amazing, best views. Location was perfect. Very close to old town and lots of restaurants. Transportation was available using uber or other apps, or by letting front desk know you needed a taxi.
Niels
24 September 2023
Fantastic hotel with great service in an awesome location
Awesome Location. Super hotel, service. Great with the direct access to the ocean for a swim, nice spa and not at least the short 7-8 mins walk into Dubrovnik Old town. We also loved the view from the terrace and breakfast area over the ocean and to the town.
Would be great, with an 'easier' access into the ocean for everyone to get comfortable. That part is not so kids friendly.
Penelope
24 September 2023
Beautiful hotel. One of the best we’ve stayed in.
The hotel was so well positioned near the old Town whilst also being on the shoreline. We stayed in a Villa Odak room. Very elegant, very clean, very big. We loved it!!
If there was one thing we didn’t like it was just that at mealtimes (breakfast really) we had to keep out curtains closed as guests who were eating at the edge of the restaurant terrace were just outside our room - a handshake away! Thought some of the communal areas seemed quiet and a little soulless.
Deryl
22 September 2023
Exceptional
Location
Nicky
19 September 2023
It was very good overall but slightly overpriced
Both breakfast and location very satisfactory
Pauline
18 September 2023
Fabulous
Amazing hotel, friendly staff. Great location
Vanessa
18 September 2023
Amazing Hotel - Beautifully Appointed with Attentive Staff
The whole hotel was amazing! Our room was upgraded and it was incredible! Beautiful ocean view and rooms had everything. The ocean area with sun beds was the perfect area to unwind. Every single staff member was great.
That we had to leave!
Elena
18 September 2023
Worth every penny.
Gorgeous facility and perfect location to walk into old Dubrovnik.
Can’t think of anything I didn’t like.
Andrea
17 September 2023
Exceptional
True luxury in every way.
Graham
9 September 2023
Great location , friendly people.
A perfect location, just 500 metres walk to the wall city of Dubrovnik. The staff were very pleasant and helpful, breakfast was more than adequate.
The stale smell of cigarettes in our room, no amount of air freshener would clear it.
Anthony
6 September 2023
Excellent 3 night stay in lovely modern stylish hotel, just a short stroll from beautiful Dubrovnik.
Perfect view of Dubrovnik Easy walk to Old Town [10mins] Breakfast was every choice and more. No extra charges for cooked menu. Very friendly staff, and everyone spoke perfect English
No complaints at all, if I was looking for a tiny mistake there was no soap in the dispenser by the sink!
Michelle
5 September 2023
Fabulous
breakfast was excellent room was perfect location is super love the waterfront staff was very helpful
Gary
2 September 2023
Great stay but a few points could be improved
Great hotel - perfect location
Housekeeping could be better especially the turn down service. Gym should be called a “gym” - it’s pathetic for this kind of hotel
Keith
2 September 2023
Fabulous
Best location in Dubrovnik, right on the Sea and 3 min walk to the beach and old city, the indoor & ourdoor pool was great, the breakfast was excellent, the only negative was the Pool service, the guys were slow and as the day went on, the pool area was littered with papers, food, empty cups etc.
Pool service was Poor, the staff didint clean the area during the day.
Jackie
31 August 2023
Stunning hotel in a perfect location.
Stunning location - minutes walk from Old Town. The views are insane. Beautiful rooms and facilities. Staff were extremely accommodating and helpful.
Could do with more waiting staff at beach level. Took a while to order a drink or lunch.
Liz
27 August 2023
Totally relaxing in understated luxury.
Exceptionally good staff, attentive, friendly, helpful. Good choice of restaurants. Lots of water access, terraces and never felt crowded. Easy walk into the city, but quiet at the same time.
Sopna
27 August 2023
Exceptional stay at a gorgeous hotel.
This is an amazing property. The suite , the restaurants, the spa and pool. Every part of the hotel is beautiful and the service is exceptional. I can’t wait to stay there again.
Adel
25 August 2023
Would come back anytime!
Definitely one of the best hotel experience I ever had in Dubrovnik, we have been to multiple 5* hotels in Dubrovnik even from the same hotel group. But Excelsior is on another level with their staff and cleanliness. Location is more than great.
Electric vehicle charger would be great in the future, especially for that high price hotel.
Amy
24 August 2023
Exceptional
We loved staying at this hotel. Ideal location and great facilities. The staff were so lovely and very good with children. The breakfast choices were great too- lots of variety.
The only improvement would be an outdoor pool more suitable for little kids. The indoor pool was great but quite hot and stuffy inside.
Ahmet
21 August 2023
Lovely location for our 35 year wedding anniversary ytip
Amazing Location, lovely staff
1.Expensive for the size of room/stay 2.Scramble for sunbeds
Alka
20 August 2023
Stay was excellent
Staff very good on the whole
Housekeeping was not very good. Did the bare minimum
Jilu
15 August 2023
Exceptional
very good location and service is good
location and service
Diana
14 August 2023
Loved it.
Amenities, comfort of rooms, choice of restaurants and bars. Location to old town. Staff service
The only thing I didn’t like. Even though I was a solo traveler, I was travelling with my brother and his wife. They were upgraded to a terrace room and I was not.
Diana
12 August 2023
Exceptional
Everything
Everything was really just perfect
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Barber/beauty shop
- - Lift
- - Safety deposit box
- - Car hire
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Shuttle service (additional charge)
- - Airport shuttle (additional charge)
Business facilities
- - Meeting/banquet facilities
- - Business centre
- - Fax/photocopying
Reception services
- - 24-hour front desk
- - Currency exchange
- - Tour desk
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
Activities
- - Sauna
- - Fitness centre
- - Spa and wellness centre
- - Massage (additional charge)
- - Hot tub/Jacuzzi
- - Indoor pool
- - Indoor pool (all year)
- - Beachfront
- - Beach
Outdoors
- - Terrace
Entertainment and family services
- - Babysitting/child services (additional charge)
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
Pool and wellness
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - Breakfast takeaway containers
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available
Carrie
1 October 2023
Exceptional