Hotel San Firenze Suites & Spa, Florence

Breakfast buffet was great. Location was perfect. AC was nice and cool.

Perfect location.

We had three triple suites for our group of nine and they were wonderful. We had two suites assigned on one floor and the third was on another floor-had hoped all would have been on same floor, but it did not cause any issues with our stay. A/C worked great during the current heatwave, thank goodness! Suites were super clean and had everything that we needed. The location is perfect for all of the sights in Florence. We loved the breakfast buffet each morning (all of the staff were so friendly and accommodating), the front desk was always attentive when we came back from our adventures and helped with all of our requests! Thank you for a great stay in Florence!

The location is perfect. The room was modern, comfortable, quiet and spotless. The spa was first class. Breakfast was wonderful. But, by far the most outstanding quality of this little hidden gem is the service. The entire staff was welcoming, friendly and meticulously professional. The front desk team helped us arrange top notch tours and meals with a sincere, personal touch. San Firenze Suites and Spa should give service clinics to the big luxury brands.

Leaving.

The location was perfect, depending on which direction you walked, you could be at the Duomo, Ponte Vecchio, Uffizi Gallery, etc. etc. within a couple of minutes. The breakfast selection was excellent, as well as the complimentary late afternoon drinks/snacks. The rooms were spacious and tastefully decorated with a larger than usual bathroom. Exceptionally comfortable. The staff were impeccable and exceptionally accommodating to all our needs. Always felt sincere, and we were made to feel welcome at all times. I also appreciated the emails before our visit, to assist in making our stay in Florence more complete.

No complaints or criticisms at all…

Everything was wonderful. Staff was very attentive and courteous. Room was perfect. Would stay there again

Beautiful spacious rooms. Staff very friendly and helpful at all times. Help to find the best restaurants and always willing to go the xtra mile to ensure our stay is perfect. Spa very nice and relaxing. Location, location, location!!!

Nothing

loved the location to other points of interest and food. The staff was amazing. very friendly and helpful.

nothing

location-central to Uffizi/Accademia/Boboli Gardens- everything! the staff was so helpful/welcoming

no complaints.

the location was perfect we had lovely a breakfast. the staff was very friendly and helpful, attentive to every need. the room was beautiful and large.

we liked everything

Location was great. Very close to everything - Basilica of Santa Croce in Florence, Accademia Gallery, lots of shopping, nice walk to Piazza Michelangelo where you can get beautiful views of Florence, etc. Also, staff was so helpful. They helped arrange transportation and assisted with restaurants. The beds were very comfortable, the rooms are a good size, very clean, gorgeous bathroom, and a nice breakfast included with stay and a daily happy hour. Couldn't ask for more

Liked everything!

best location, amazing rooms , brilliant staff

nothing everything is perfect

loved the location and the room!

the sheets were very scratchy and the flip side of the great location is the noise from the streets - but worth it

Love The Staff Loved The Spa Breakfast Was Awesome

Location and Staff Andro at the reception was great.

nothing

Centrally located close to all of Florence’s main attractions but just far enough away that the area isn’t too loud or busy. Spacious, clean, luxurious rooms with all the conveniences you could need. Besides the location, the staff really set this place apart. We traveled with a baby and they all went above and beyond to accommodate and help us find everything we needed. They also provided excellent restaurant recommendations and facilitated an unbeatable excursion into Siena and Tuscany. Highly recommend this hotel and would love to visit again!

Such a wonderful home away from home Everything was perfect The team is so helpful and nice Breakfast is delicious and the location is marvelous We will definitely return Thank you for a great experience

Nothing

it was in a great place that wasn’t overly noisy late at night

The reception staff were friendly, helpful and we were always met with a smile, which was fantastic. Room was comfortable.

Unfortunately, the female breakfast staff was unable to smile all the three mornings we had breakfast. It’s not ideal to start the day like that. She would barely respond when we thanked her.

large comfortable room and bathroom. great location!

no bar or restaurant

very central, good size bedrooms

Location and staff were excellent. The bedroom was a suite and larger than expected with very good facilities.

The property is old and quirky. It doesn’t suit everyone’s taste but we liked it.

great location, excellent customer service and yummy breakfast.

Great location, just a few meters from Piazza della Signoria. Gentle staff, always ready to help and very welcoming. Great spacious room and bathroom with tall ceiling.

You could hear some louder noises from the street, the bell clock, etc but it's understandable because of hotel location

Super friendly reception staff

Grumpy breakfast waitress. Not a good start to our exciting days.