Mandarin Oriental Hotel, Kuala Lumpur
Expert reviews
“The Mandarin Oriental offers skyline views and rooms that feature king-size beds, marble baths and nightstands furnished with fresh orchids.”
Featured in New York Times’ 36 Hours in Kuala Lumpur.
“Mandarin Oriental, Kuala Lumpur has managed to stand the test of time as one of the capital’s most trusted names, despite the fact that new luxury hotels seem to pop up every year in Kuala Lumpur, each one shinier than the last. This, of course, is largely due to the immaculate upkeep of the gleaming hotel.”
“Mandarin Oriental Kuala Lumpur, just across from the Petronas Towers, has stately elegance from the ground right up to the 30th floor. There’s an excellent spa, an open-air pool with views of the skyline, and enough outstanding dining options to last a week, including top notch Cantonese cuisine at Lai Po Heen.”
What guests liked
- Swimming pool
- Excellent service
- Top location
- Helpful staff
- Comfortable beds
All you need to know
The Mandarin Oriental Hotel is a five-star hotel located in a prime location where it offers guests the best view of the city and proximity to the city’s most famous and exciting places. As such, the hotel is the ideal temporary home for tourists and travelers looking for adventure and excitement.
The hotel provides comfort within its rooms through its modern amenities and also outside the hotel premises such as the airport shuttle available for guests.
The hotel is located between the iconic Petronas Twin Towers and the beautiful gardens of the city, giving guests the best view of one of the most famous landmarks in the city. The hotel is 450 m away from the KLCC while the closest airport to the hotel is the Kuala Lumpur International Airport which is 45 km away from the Mandarin Oriental Hotel.
The hotel also offers some comfy room options such as Club Suite, Deluxe Twin Room with Park View, Mandarin King Room, and Executive Park View Room. All these rooms and many more are fitted with the best facilities and amenities that make the stay in the hotel worthwhile.
Amenities such as free Wi-Fi for high-speed internet access, air conditioning, a large 42-inch flat-screen TV with several satellite channels and a minibar.
The hotel also offers guests a chance to sample and enjoy a wide variety of local and international cuisines served at the hotel’s on-site restaurant.
Drinks and cocktails are also available at the hotel bar which is the perfect place to chill after a long day.
Hotel deals & lowest price guarantee
We partner with Booking.com and Hotels.com. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
Bobby
16 February 2024
Exceptional
Everything, best views of the Petronas Towers and a short walk to reach them
Nothing
Blackcoffeenosugar
16 February 2024
A highly satisfied stay
The staff are all very professional and friendly. The location is unbeatable, with the Twin Towers and KLCC park just next door and an underpass and link bridge linking to other parts of the city centre. We particularly appreciated the Twin-Tower view from the hotel room window and the afternoon tea. Overall it is less modern than some of the other hotels nearby, but my wife thinks she actually prefer the sense of tradition at the Mandarin Oriental.
The queue for the breakfast was long so we decided to eat else where. There are separate shower/bath and toilet “area” in the room we stayed in, but a door to physically separate them from each other would be more practical.
Ken
15 February 2024
Great location and professional staff
The location and the Club on the 24th floor was great.
Check in was quite slow.
Amanda
15 February 2024
Very good
The location, the staff, the gym.
The hotel is kind of outdated.
Prapaharan
14 February 2024
Love it
A big fan of MO so, no comments.
Nothing, all gd as usual
Nisa
9 February 2024
Satisfaction guaranteed!
The amenities were all complete. You just need to bring your clothes and deodorant. Highlight for me were the bed and toilet/shower. Satisfaction guaranteed!
Traffic around the area was horrible which was expected.
Mohd
8 February 2024
Great, Nice & Comfy
The location and room is great...the bed is superb comfy and the toilet also very nice with the bathtub. The location is near with Suria KLCC is one of the reason stayed here. With the good lift facilities didn't need to waiting so long.
For the breakfast maybe no need to que waiting assists by the staff. Some people maybe rushing for their personal purpose. Maybe is suitable if the dinning is pack or peak season to avoid cramp inside.
Hamdy
7 February 2024
Very good
Its location; its in house cleanliness
Mohana
5 February 2024
Exceptional
The best quality and the best hospitality in KL
Lesley
4 February 2024
Exceptional hotel, top location and extremely helpful staff!
I lived it all, the hotel location, the accommodation, my room was fantastic and looked out to the Petronas Towers, it had everything I needed and more, loved the attention to detail and the little extras , like the cable tidy for my charging cable and the bookmark! 🔖 The pool are was immaculate and again the staff there went above and beyond expectations. The staff were so very helpful and nothing too much trouble. The food and drinks exceptional. Would definitely recommend it.
Can’t really think of anything tbh.
Macs
3 February 2024
Amazing - everything I expected & more.
Amazing staff, the fitness / pool facilities were incredible and the room itself (especially the bed) were the best I've ever experienced.
There isn't much to complain about! Maybe if it was more affordable? But you still get very good value for money with this hotel - would happily stay again.
Katrin
29 January 2024
Great hotel for our overnight stay
perfect location to explore the city very nice pool area to relax after a long flight 2 bedroom appartement was great for our family of 4
deposit took some time to refund (normally after check-out) but finally it worked without problems
Nicoline
29 January 2024
Amazing staff and wonderful hotel
The most friendly and service minded staff!
Siti
29 January 2024
Fabulous
Everything
Lift too slow
Peter
28 January 2024
Fabulous
The professionalism of the staff and the attention to detail.
Checking out
Anna
27 January 2024
Memorable stay
Beautifully decorated hotel, spectacular view, good restaurant, nice staff
Renae
26 January 2024
Treated like royalty at the Mandarin Oriental!
We left everything! It is so elegant and the staff was lovely and they must’ve upgraded us because our room was big and beautiful
Christine
26 January 2024
Perfection in a beautiful modern city
Loved the pool bar. The friendless of the staff. The flowers. Absolutely stunning. Very central. Loved it all.
Would like more light in the room
Antonia
25 January 2024
amazing!
wonderful pool - go after dark for maximum effect!
Charly
25 January 2024
The best of the best
It’s always a great pleasure to spend time in any and All Mandarine Oriental hotels . Staff always amazing , helpful , attentive . Our room was a corner suite delux with amazing views of the park and laxer and light show with the fountains . Breakfast is FIRST CLASS . As always
EVERYTHING AND EVERYONE WAS EXCEPTIONAL
Zoran
24 January 2024
Perfect 👍 stay, wonderful, well trained staff, pool, food, for recommendations!!
Location, service, facilities and food
All was good 😊
Rose
24 January 2024
Great place to stay in KL
Location was excellent! Walking distance to everything! Loved the infinity pool with city view. The staff were helpful and unbelievably kind. It was New Years and the breakfast was crazy crazy busy and somehow the staff, waiters, hosts, managers, chefs-EVERYONE who worked there, were so calm, kind, and helpful. Hotel arranged a take away breakfast and drive to our very early morning flight.
Hong
23 January 2024
Good place
Nice location
Hong
23 January 2024
Good
The location is good
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kid meals
- - Kid-friendly buffet
- - Wine/champagne (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Barber/beauty shop
- - Family rooms
- - Lift
- - Safety deposit box
- - Air conditioning
- - Designated smoking area
- - Shuttle service (additional charge)
- - Airport shuttle (additional charge)
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Luggage storage
- - Concierge service
- - Private check-in/check-out
- - Invoice provided
Activities
- - Tennis court (additional charge)
- - Sauna
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Hot tub/Jacuzzi
- - Nightclub/DJ (additional charge)
- - Kids' club
- - Tennis equipment (additional charge)
- - Beauty Services
- - Facial treatments
- - Hair treatments
- - Manicure
- - Pedicure
- - Hair cut
- - Hair colouring
- - Hair styling
- - Body treatments
- - Body scrub
- - Body wrap
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Spa/wellness packages
- - Back massage
- - Neck massage
- - Foot massage
- - Couples massage
- - Head massage
- - Hand massage
- - Full body massage
- - Fitness
- - Yoga classes
- - Fitness classes
- - Personal trainer
- - Fitness/spa locker rooms
- - Aerobics (additional charge)
Outdoors
- - Garden
- - Terrace
- - Outdoor pool
- - Outdoor pool (all year)
Entertainment and family services
- - Babysitting/child services (additional charge)
- - Indoor play area
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Accessible parking
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
- - Emergency cord in bathroom
Pool and wellness
- - Infinity pool
- - Pool with view
- - Pool bar
- - Shallow end
- - Sun loungers or beach chairs
- - Sun umbrellas
- - Kids' pool
- - Swimming pool
- - Swimming Pool
Transport
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Delivered food is securely covered
- - Access to health care professionals
Hima
18 February 2024
Our favourite staycation in KL.