Mandarin Oriental Hotel, Kuala Lumpur

Kuala Lumpur City Centre, 50088 Kuala Lumpur, Malaysia (show on map)

Expert reviews

New York Times review:

“The Mandarin Oriental offers skyline views and rooms that feature king-size beds, marble baths and nightstands furnished with fresh orchids.”

Featured in New York Times’ 36 Hours in Kuala Lumpur.

Forbes review:

“Mandarin Oriental, Kuala Lumpur has managed to stand the test of time as one of the capital’s most trusted names, despite the fact that new luxury hotels seem to pop up every year in Kuala Lumpur, each one shinier than the last. This, of course, is largely due to the immaculate upkeep of the gleaming hotel.”

Telegraph review:

“Mandarin Oriental Kuala Lumpur, just across from the Petronas Towers, has stately elegance from the ground right up to the 30th floor. There’s an excellent spa, an open-air pool with views of the skyline, and enough outstanding dining options to last a week, including top notch Cantonese cuisine at Lai Po Heen.”

Guest rating

This an aggregated customer review rating of Mandarin Oriental Hotel, Kuala Lumpur. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 3rd in Kuala Lumpur

115£102$142¥15052C$110A$110HK$1111S$187SFr133¥901kr1171kr857kr1106

What guests liked

All you need to know

The Mandarin Oriental Hotel is a five-star hotel located in a prime location where it offers guests the best view of the city and proximity to the city’s most famous and exciting places. As such, the hotel is the ideal temporary home for tourists and travelers looking for adventure and excitement.

The hotel provides comfort within its rooms through its modern amenities and also outside the hotel premises such as the airport shuttle available for guests.

The hotel is located between the iconic Petronas Twin Towers and the beautiful gardens of the city, giving guests the best view of one of the most famous landmarks in the city. The hotel is 450 m away from the KLCC while the closest airport to the hotel is the Kuala Lumpur International Airport which is 45 km away from the Mandarin Oriental Hotel.

The hotel also offers some comfy room options such as Club Suite, Deluxe Twin Room with Park View, Mandarin King Room, and Executive Park View Room. All these rooms and many more are fitted with the best facilities and amenities that make the stay in the hotel worthwhile.

Amenities such as free Wi-Fi for high-speed internet access, air conditioning, a large 42-inch flat-screen TV with several satellite channels and a minibar.

The hotel also offers guests a chance to sample and enjoy a wide variety of local and international cuisines served at the hotel’s on-site restaurant.

Drinks and cocktails are also available at the hotel bar which is the perfect place to chill after a long day.

 

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Location

Recent guest reviews

5.0

Hima

18 February 2024

Our favourite staycation in KL.

Location. Breakfast. Swimming pool. Food & Beverages. We love the staycation at MO. Love the staffs there…always greet and treat us professionally.

Nothing.

5.0

Bobby

16 February 2024

Exceptional

Everything, best views of the Petronas Towers and a short walk to reach them

Nothing

4.0

Blackcoffeenosugar

16 February 2024

A highly satisfied stay

The staff are all very professional and friendly. The location is unbeatable, with the Twin Towers and KLCC park just next door and an underpass and link bridge linking to other parts of the city centre. We particularly appreciated the Twin-Tower view from the hotel room window and the afternoon tea. Overall it is less modern than some of the other hotels nearby, but my wife thinks she actually prefer the sense of tradition at the Mandarin Oriental.

The queue for the breakfast was long so we decided to eat else where. There are separate shower/bath and toilet “area” in the room we stayed in, but a door to physically separate them from each other would be more practical.

4.5

Ken

15 February 2024

Great location and professional staff

The location and the Club on the 24th floor was great.

Check in was quite slow.

4.0

Amanda

15 February 2024

Very good

The location, the staff, the gym.

The hotel is kind of outdated.

4.5

Prapaharan

14 February 2024

Love it

A big fan of MO so, no comments.

Nothing, all gd as usual

5.0

Nisa

9 February 2024

Satisfaction guaranteed!

The amenities were all complete. You just need to bring your clothes and deodorant. Highlight for me were the bed and toilet/shower. Satisfaction guaranteed!

Traffic around the area was horrible which was expected.

5.0

Mohd

8 February 2024

Great, Nice & Comfy

The location and room is great...the bed is superb comfy and the toilet also very nice with the bathtub. The location is near with Suria KLCC is one of the reason stayed here. With the good lift facilities didn't need to waiting so long.

For the breakfast maybe no need to que waiting assists by the staff. Some people maybe rushing for their personal purpose. Maybe is suitable if the dinning is pack or peak season to avoid cramp inside.

4.5

Hamdy

7 February 2024

Very good

Its location; its in house cleanliness

5.0

Mohana

5 February 2024

Exceptional

The best quality and the best hospitality in KL

5.0

Lesley

4 February 2024

Exceptional hotel, top location and extremely helpful staff!

I lived it all, the hotel location, the accommodation, my room was fantastic and looked out to the Petronas Towers, it had everything I needed and more, loved the attention to detail and the little extras , like the cable tidy for my charging cable and the bookmark! 🔖 The pool are was immaculate and again the staff there went above and beyond expectations. The staff were so very helpful and nothing too much trouble. The food and drinks exceptional. Would definitely recommend it.

Can’t really think of anything tbh.

5.0

Macs

3 February 2024

Amazing - everything I expected & more.

Amazing staff, the fitness / pool facilities were incredible and the room itself (especially the bed) were the best I've ever experienced.

There isn't much to complain about! Maybe if it was more affordable? But you still get very good value for money with this hotel - would happily stay again.

4.5

Katrin

29 January 2024

Great hotel for our overnight stay

perfect location to explore the city very nice pool area to relax after a long flight 2 bedroom appartement was great for our family of 4

deposit took some time to refund (normally after check-out) but finally it worked without problems

5.0

Nicoline

29 January 2024

Amazing staff and wonderful hotel

The most friendly and service minded staff!

4.5

Siti

29 January 2024

Fabulous

Everything

Lift too slow

4.5

Peter

28 January 2024

Fabulous

The professionalism of the staff and the attention to detail.

Checking out

5.0

Anna

27 January 2024

Memorable stay

Beautifully decorated hotel, spectacular view, good restaurant, nice staff

5.0

Renae

26 January 2024

Treated like royalty at the Mandarin Oriental!

We left everything! It is so elegant and the staff was lovely and they must’ve upgraded us because our room was big and beautiful

5.0

Christine

26 January 2024

Perfection in a beautiful modern city

Loved the pool bar. The friendless of the staff. The flowers. Absolutely stunning. Very central. Loved it all.

Would like more light in the room

4.5

Antonia

25 January 2024

amazing!

wonderful pool - go after dark for maximum effect!

5.0

Charly

25 January 2024

The best of the best

It’s always a great pleasure to spend time in any and All Mandarine Oriental hotels . Staff always amazing , helpful , attentive . Our room was a corner suite delux with amazing views of the park and laxer and light show with the fountains . Breakfast is FIRST CLASS . As always

EVERYTHING AND EVERYONE WAS EXCEPTIONAL

5.0

Zoran

24 January 2024

Perfect 👍 stay, wonderful, well trained staff, pool, food, for recommendations!!

Location, service, facilities and food

All was good 😊

4.5

Rose

24 January 2024

Great place to stay in KL

Location was excellent! Walking distance to everything! Loved the infinity pool with city view. The staff were helpful and unbelievably kind. It was New Years and the breakfast was crazy crazy busy and somehow the staff, waiters, hosts, managers, chefs-EVERYONE who worked there, were so calm, kind, and helpful. Hotel arranged a take away breakfast and drive to our very early morning flight.

4.5

Hong

23 January 2024

Good place

Nice location

4.5

Hong

23 January 2024

Good

The location is good

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out
  • - Invoice provided

Activities

  • - Tennis court (additional charge)
  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi
  • - Nightclub/DJ (additional charge)
  • - Kids' club
  • - Tennis equipment (additional charge)
  • - Beauty Services
  • - Facial treatments
  • - Hair treatments
  • - Manicure
  • - Pedicure
  • - Hair cut
  • - Hair colouring
  • - Hair styling
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Yoga classes
  • - Fitness classes
  • - Personal trainer
  • - Fitness/spa locker rooms
  • - Aerobics (additional charge)

Outdoors

  • - Garden
  • - Terrace
  • - Outdoor pool
  • - Outdoor pool (all year)

Entertainment and family services

  • - Babysitting/child services (additional charge)
  • - Indoor play area

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Parking garage
  • - Accessible parking

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Emergency cord in bathroom

Pool and wellness

  • - Infinity pool
  • - Pool with view
  • - Pool bar
  • - Shallow end
  • - Sun loungers or beach chairs
  • - Sun umbrellas
  • - Kids' pool
  • - Swimming pool
  • - Swimming Pool

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Delivered food is securely covered
  • - Access to health care professionals
Check availability 115£102$142¥15052C$110A$110HK$1111S$187SFr133¥901kr1171kr857kr1106