Bankside Hotel Autograph Collection, London

The location, the decor, the helpful and friendly staff.

A little more choice for the breakfast buffet would have been nice. However it did the job!

The room was clean and spacious. Bed and sofa bed were spacious, soft and comfortable. Very lovely and helpful staff. Good location next to tube station, cafe, supermarket, superdrug and some of London top attractions (London Eye, Big Ben, Sky Garden).

Location is a little away from some of our places of interest i.e. (The famous Oxford Street, Edgware Road, Regent Street)

Hotel service is excellent as is the location; room was very clean average size.

Staff. Bed. Room. Food.

The water from the shared taps in the hallways was always warm. For the price a swimming pool would be good.

The room was lovely, very comfortable bed and wonderful pillows. Very close to the three tube stations, so easy to get all over London, I would stay again and have recommended this to many travelling friends.

I don't have any complaints, I enjoyed everything about this hotel.

Friendly and professional staff helped us throughout our stay. Before arrival they organized airport-hotel transportation. Breakfast Buffet and Bar were a plus. Location was perfect, just tucked in a quiet area away from the hustle and bustle.

No complaints.

Excellent location, comfortable rooms, friendly and helpful reception staff.

The restaurant service is disappointing.

Beautiful hotel, lovely and generous rooms and above all a very helpful staff.

Nothing

Great hotel. Nice room and superb staff!

good breakfast, spacious room, comfortable bed

nothing

Sleek and modern

Room was small compared to some other hotels

Very clean and roomy for our family of 3

Not the most central to where we spent most of our time; Uber was about $15 back and forth to Kensington, Covent and the areas in Central London of most interest

Great location, friendly staff. Close too city center and close to tube stations. Beautiful rooms.

Very clean room. good breakfast and friendly service.

The location of the hotel is not ideal if you are looking for a central London vibe. That said, it's easy to get a taxi to the West End and the hotel's very pleasant atmosphere makes up for what it lacks in terms of its location.

Angela and everyone at the front desk were extremely wonderful and accommodating. We enjoyed our stay and can’t wait to return.

Rooms are big enough. Nice cleanliness. We are thankful to Mohammed who sorted out all the problems with his efforts. He made our visit a comfortable one. Apart from him most of the staff were also welcoming. Hotel location is pretty close to several tube stations and far from the hassle of busy main streets. Close to attractions, cafes and supermarkets. Nice breakfast, nice sufficient gym.

We didn't like the approach of the check-in lady who has greeted us at the beginning. She treated us like we were going to stay in her place which she provided for free. Thankfully rest of the team was great. The full glass windows that can't be opened wouldn't be my first preference.

Locating was great, arts district, near the Burrough market, not far from the London eye and big ben, and thames river. Lots of food selection all around

The black out blinds broke.

Great breakfast and facilities in the room

Location is a little away from where we focused our time in London

The architecture, the style, the room, the common areas such as lounge, bar etc. are gorgious.

Deposit regulations and policy are too unflexible and personel at the reception are not serving the guests in first place but trying to impose an unlogical policy of the house.

Excellence hotel, amazing staff, great breakfast!

About 8 minutes walk to the nearest tube station

Spacious

The hotel is quiet, clean, comfortable and well appointed. The staff is welcoming, professional and very helpful. The Bankside location is very convenient to everything.

nothing.

great location, comfy rooms, cool design and art and very helpful, cordial, accommodating and customer oriented staff!

nothing to report

Attention to details. Service superb. Super comfy bed and pillows

The breakfast was excellent; tasty and promptly served. Price was reasonable. Little bit difficult to find the hotel itself; could do with a more prominent sign. Staff were brilliant Rooms were comfortable and clean

Nothing really; perhaps slightly better signage would have helped but not a deal breaker