The Crown Metropol Hotel, Melbourne
Expert reviews
“The Crown Metropol Melbourne, situated in a gleaming tower, has 658 luxurious rooms and sweeping views from the 27th-floor infinity pool.”
Featured in New York Times’ 36 Hours in Melbourne.
“An urban oasis in Southbank, one of Melbourne’s busiest travel and business precincts. The hotel is imbued with a stylish, intimate atmosphere, all the facilities you’ll ever need and comfortable, design-conscious rooms.”
What guests liked
- Clean rooms
- Boutique style
- Friendly staff
- Excellent Wifi
- Top location
- Comfortable beds
All you need to know
This five-star hotel is located at 8 Whiteman Street in the Southbank district of the city. The hotel offers luxury and stylish accommodation options for visitors in Melbourne while some of the rooms in the hotel offer a great view of the city.
Crown Metropol offers spacious room options such as Luxe King Room, Luxe Twin Room, Urban Luxe and Loft. Other accommodation options in the hotel offer VIP facilities and access as well as a view of the city; the Luxe King Room with City View and Luxe King Room with Club Lounge Access.
The hotel is located in an excellent location; it offers a closeness to the city’s most famous and interesting places. Crown Metropol is also located close to major transport stations and systems, making it the ideal base to set off on an adventure into the city.
The Crown Entertainment Complex is located right next to the hotel while the Melbourne Convention and Exhibition Centre is located directly opposite the hotel. The iconic Eureka Tower is situated just 750 m away from the hotel.
The popular Southern Cross Station is about 1km away from the hotel while the closest airport to the hotel is the Melbourne Airport which is 20 km away.
Rooms in the hotel are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, air conditioning and a comfy sofa. The rooms also come with a private bathroom with thoughtful touches such as free toiletries and bathroom slippers.
Hotel deals & lowest price guarantee
We partner with Booking.com and Hotels.com. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
16 March 2024
Fabulous
Staff behavior
15 March 2024
Very good
Location, pool and staff
No microwave or kitchen facilities
15 March 2024
Fantastic views from 20th floor clean room great overall amenities in the hotel.
Location service and overall facilities
Pillows. Do not like feather pillows. Please invest in firmer options
13 March 2024
Perfect spot- just out of town but the free tram is about 20m up the road and only an extra stop to Spencer St station.
Signature scent in the lobby ;) Close to transport and city. Ridiculously comfortable bed.
13 March 2024
Crown is just as magical as you imagine! Felt very luxurious and expensive! Exceeded my expectations
First time staying at Crown and LOVED it!!
13 March 2024
Very good
It’s has a good pool and spa place to relax in the upstairs area
We mainly stayed here all the time but my husband mainly book . We use to get slippers to wear and sometimes no teeth brush until we ask .
12 March 2024
Amazing
the Skye Bar was great. Loved the room size and view of the city. Service was friendly and helpful. Valet Park was amazing quick to drop off and to have car returned upon check out.
We stayed on a very hot weekend. The air conditioning in the room didn't cool the room effectively. The breakfast buffet had tables very close together. It was tricky to get up from and along the table to go and get food.
12 March 2024
Very enjoyable stay. Quality room and amenities. Kids loved the pool and breakfast buffet at Mr. Hives. All staff were s
Location and beds were comfortable. Love Mr Hives breakfast buffet.
The glass doors to the shower and toilet were quite loud when closing…need some stoppers to be replaced on the toilet door in room 1662
11 March 2024
Exceptional
Pools too packed
10 March 2024
Exceptional
If you can , I'd recommend staying it was a great experience. 😃
10 March 2024
Awesome, comfortable, clean definitely worth the money.
Comfortable, clean and friendly accomodating. All staff were kind and warm and very welcoming. They went above and beyond when needed help with disabilities. Would definitely stay again.
Nothing
10 March 2024
Amazing stay away from home.
Loves the space and the pool! And loved the fact that we could have interconnecting rooms.
I wrote that the rooms would need to be interconnecting when I booked otherwise I would need to cancel. When I first arrived they said that the rooms were next to each other but not interconnecting, I started to panic but then a new room was found. Everything else was amazing the only thing I could fault is that my son who is Celiac could not have anything from the menu for room service etc due to shared fryers. That's being picky, but most places now have some way in which they can accommodate dietary requirements. Would definitely go back
10 March 2024
Great location surrounded by amazing restaurants and bars . Also very family friendly .
Location, facilities, comfort and service.
9 March 2024
Amazing, unforgettable
The place was absolutely perfect
9 March 2024
Excellent
Very nice, would like to see coffee included in buffet.
Coffee in buffet
8 March 2024
Perfect for the purpose, could be better for the price
It’s a nice feeling hotel and good location being connected to the crown buildings via level 1, the pool is photo worthy
The security guard like lifeguards were a bit much felt like you were constantly being watched in a bad way House keeping tried to clean our room before we had checked out whilst we still had time before checkout was due Very dim lighting everywhere
7 March 2024
We have stayed here a few times now and the staff are always fantastic and it is a relaxing break
The staff, location and the pool
7 March 2024
Fabulous
N/A
Choice of different complimentary milks
5 March 2024
Fabulous
The pool is amazing. Rooms clean and spacious. Great location
Nothing
4 March 2024
Fabulous
Location was perfect
We were not able to access the pool on the second night , and felt that the cost of parking was through the roof
4 March 2024
Great location, spacious room
We all loved how comfy the beds were. Nice spacious room & great amenities. Kids loved the pool & the special spa in the change rooms. Excellent location for families with so many food options along the river. Kingpin & holey moley are great additions to the Casino precinct for families to enjoy without having to leave the A/C
Lighting plan was a bit confusing, knowing what switch turned off what light.
3 March 2024
Was ver comfortable and great
Great location always nice
Lift was dirty and couldn’t get our room key No room service menus
3 March 2024
Absolutely perfect.
Breakfast was awesome with so much to choose from. I loved the idea of ones own plunger coffee Bodum. Staff were very attentive and friendly. A lovely ambience about the restaurant.
It was all perfect to me .
2 March 2024
Excellent day will come back again
I liked how we got good room service, and if there was a problem the staff was there straight away to fix it how you treated my daughter for her birthday was very excellent. Overall it was a great stay with my child.
Nothing, I like the whole state
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Special diet menus (on request)
- - Wine/champagne (additional charge)
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Car hire
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Tour desk
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
- - Invoice provided
Activities
- - Fitness centre
- - Casino
- - Bowling (additional charge)
- - Indoor pool
- - Indoor pool (all year)
- - Nightclub/DJ (additional charge)
- - Evening entertainment (additional charge)
- - Fitness
- - Live music/performance (additional charge)
- - Live sport events (broadcast)
- - Bicycle rental
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
Pool and wellness
- - Pool with view
- - Heated pool
- - Shallow end
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - 24-hour security
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
17 March 2024
Perfect for a city stay and play
Love the Metropol. Location is perfect for a night at the casino. Super comfy bed. Amazing water pressure in the shower. Staff were friendly and very accommodating. Easy check out. Loved it.
The lighting in the bathroom isn't great for doing your makeup