Big Cypress Lodge, Memphis
More photosExpert reviews
“The Mississippi riverfront glass pyramid that last served as a basketball arena has been refashioned as an immersive Bass Pro Shop, complete with fish- and gator-filled ponds. Overlooking them and the indoor cypress swamp diorama is the rustic-themed, 103-room Big Cypress Lodge.”
Featured in New York Times’ 36 Hours in Memphis.
What guests liked
- Top location
- Comfortable beds
- Excellent Wifi
- Friendly staff
All you need to know
Located in downtown Memphis within the Bass Pro shops Pyramid in Tennessee, Big Cypress offers royal hospitality to the guests. The designs of the room resemble the tree rest houses. This is a destination for all travelers who seek a vacation within nature. The hospitality in the place is unmatched quality. The hotel can accommodate 750 guests at a time at its event spaces. Thus, accordingly, one cannot just plan fancy vacations but can also plan events there.
Amongst all the other facilities, guests love the fitness center where they can experience and achieve their fitness goals by continuing their regime during their vacation. Apart from that, the big spacious rooms do not just have excellent interior designs, but at the same time, they also have balconies and a kitchen, ultimately extending the utmost comfort to the guests.
The alligator pond is one of the most loved tourist attractions. You can make your stay memorable amidst nature, enjoying the serenity and calmness. If adventure is all you seek, then here is your place. You can attempt various adventurous activities there, and you can even experience the tallest standing elevator in the world in the Big Cypress Lodge.
If you are looking for an enjoyable stay for a family vacation, then Big Cypress can be the perfect destination for you. You can find adjoined rooms for family vacations. Not only just this, but you can experience home-like warm hospitality. The bathtub, shower, refrigerator, and all the other luxury equipment are there in the rooms. Many tourist spots are there nearby like the Sun Studio, Beale Street, Children’s Museum, etc.
Hotel deals & lowest price guarantee
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Location
Recent guest reviews
4 October 2023
Great stay and enjoyed the amenities.
Great Location with lots to do
Restaurants seemd to be understaffed
3 October 2023
Rustic and Cool
I loved the screened in back porch with a view of the store. I loved the attention to detail in the halls and rooms. Safety was a priority. It was overall a cool place to stay. Highly recommend!
The lighting in the toilet area of the bathroom was a little dark. Other than that, everything was great.
3 October 2023
Big Cyprus Lodge is an Excellent place to stay.
Such a fun place. Everyone was very nice and helpful.
28 September 2023
You enter a unique environment and atmosphere that hard to find anywhere else.
Very unique atmosphere, decor. Guest Rooms very comfortable, luxurious, and very comfortable.
n/a
27 September 2023
It's the friggin' pyramid dude
Everything
nothing lmao
21 September 2023
Beautiful Hotel
Beautiful rooms. Super comfortable beds. Spa tub in room was awesome. Jason the bell hop was so personable and helpful! He was a great representation of great customer service!
Front desk staff were not nice. Each time we interacted with the front desk females they were not helpful and unfriendly.
20 September 2023
Very nice
Staff
Valet too slow retrieving car.
18 September 2023
Exceptional
I Love The View On The Balcony.
14 September 2023
Very good and definitely would recommend and and stay again
Good atmosphere and close to most things
The bars weren’t open late - we returned at 9pm and there was nowhere to relax and have a drink.
There was limited breakfast options
4 September 2023
Fabulous
Location is central to downtown Memphis.
We loved the restaurants and stores in the Big Bass Pro.
The front staff was very professional as well as the other staff at the hotel.
Thursday night, a child, about 2 years old (I saw the child the next morning, so I am saying about 1 1/2 to 2 years old) in the next room was crying so loud and acting out from about 11:30:PM until 4:00 AM we couldn't sleep. The child was we could hear telling her mother no while the mother was saying shh.
And the pillows were not very fluffy.
One more thing no staff was aviable to take our luggage to our room.
29 August 2023
We would definitely come back if we ever go back through Tennessee
Location was great. You really can't miss the place. Breakfast was average
A hot buffet would be nice.
27 August 2023
Relaxing and different
Loved the view into the store and all of the wildlife mounts. One of the best night sleeping because it was so quiet and no odd car noises or lights.
If you have trouble walking, please ask for a room near the elevator. Otherwise your room might be far like mine. I didn’t mind but could be an issue for others.
19 August 2023
Amazing and will be back.
Amazing property, the staff are great and so friendly couldn’t of helped more. A great fun experience and one of the best hotels we have stayed in.
Nothing not to like.
16 August 2023
Amazing
The rooms were amazing.
Nothing at all.
14 August 2023
It is a beautiful lodge and very family friendly.
Loved the decor in our room, loved having the balcony. Bathroom was big. Bed was comfortable. Had a bar and lounge area just down the hall a ways. We liked the idea of having the shuttle to take us in to town. Drivers were friendly.
One of the lamps in our bedroom did not work. Room was not mopped as there was dust on floor underneath table. Curtain stick was missing which made it a little harder to pull curtains back. Apparently there was some work done on Room 302 at the electrical outlet behind leather chair because no one cleaned up afterwards and there was sheetrock dust on floor. We reported everything to the front desk. But each time we came back to the room nothing was addressed. Also, I wish you would add more restraunts to the lodge. The Lookout at the Pyrimid was ok. It needs a good cleaning. I dropped my sunglasses on the floor at the bar and there was lots of dirt and grim. Once we were seated for our dinner our table was greasy and the salt and pepper shakers were greasy.
12 August 2023
I would definitely be going back !!
It was so beautiful and close to a lot of places
30 July 2023
Glad stayed 1 night for experience but not best value.
Breakfast very good. Meal at lookout was excellent but very expensive for a family resort.
Beautiful grounds.
More casual dining options needed
Wouldn’t stay again simply because room cost is ridiculous with having to pay for parking and breakfast on top of it. No swimming pool! Indoor lazy river would be great addition.
28 July 2023
Good trip
Everything. It was all amazing.
Nothing
20 July 2023
Fabulous
N/A
Price was way too high
18 July 2023
Exceptional
The room was amazing
I spent too much money shopping. Lol no it was all good
15 July 2023
Awesome get away!
Everything about the Pyramid Bass Pro was awesome. The staff were friendly and went out of their way to help. Dining was excellent. Especially enjoyed Wild Wahlberg 's. Enjoyed the fireplace and balcony in our room. Valet parking was great. Being a guest,we were allowed to go to the head of the line, no waiting.
It was a little pricey. It was too dark and cold in the rooms.
11 July 2023
Beautiful place, told all our friends about it.
Break fast was very good, the room and the view and the amenities were great.
Our toilet kept running, we had to lift the lid and reset the plunger almost every time. It was also very dark in the room.
2 July 2023
Very good
A really different hotel, great fun for families, amazing attention to detail. The room was very comfy; the big beds, fireplace, spa bath and shower just made us want to hang out there all day.
It was missing a pool. The shuttle service into town was unreliable.
1 July 2023
The place is beautiful, very friendly people, the room was magnificent. Our stay was perfect & we plan to go back
We loved everything about it, it was absolutely perfect
There’s nothing we didn’t like
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Barber/beauty shop
- - Family rooms
- - Lift
- - Safety deposit box
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Shuttle service (free)
- - Vending machine (drinks)
- - Vending machine (snacks)
- - Shared lounge/TV area
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying
Reception services
- - 24-hour front desk
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
- - Lockers
Activities
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Billiards (additional charge)
- - Bowling (additional charge)
- - Beauty Services
- - Facial treatments
- - Manicure
- - Pedicure
- - Body treatments
- - Body scrub
- - Body wrap
- - Light therapy
- - Spa facilities
- - Spa lounge/relaxation area
- - Foot bath
- - Spa/wellness packages
- - Massage chair
- - Fitness
- - Fitness/spa locker rooms
- - Temporary art galleries
- - Happy hour (additional charge)
- - Archery (additional charge)
Cleaning services
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Entertainment and family services
- - Board games/puzzles
- - Indoor play area
Parking
- - Accessible parking
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
- - Higher level toilet
- - Lower bathroom sink
Outdoors
- - Outdoor furniture
Miscellaneous
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Delivered food is securely covered
- - Face masks for guests available
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