The Betsy Hotel South Beach, Miami

All is perfect: location, staff, restaurant, fantastic bar!

None

Location was great - easy access to beach and boardwalk. The two pools were great - one more suitable for families and the other for swimmers. The decor and amazing photographs were a treat. Food was excellent. We were especially pleased by the helpful service of Zeltzin, Fritz and Chris in the lobby check-in, and Junior Phillips did us a big favor when we had trouble getting room service - taking it upon himself to order and deliver our late-night food. Daily cleaning service was very good. Pianists in lobby at night were delightful - one took requests!

Two minor inconveniences - our room phone didn't work properly and we couldn't lock the door to our balcony.

Rooms are small hard to move around!!

My wife and I spent 4 nights at the Betsy hotel as part of our honeymoon and both of us can say that our expectations have clearly been exceeded. As I have been to Miami Beach multiple times in various hotels I can tell that the Betsy Hotel clearly is at least one (rather two) class above all other hotels I have seen or experienced at or close to Ocean Drive so far. We had booked a balcony suite, we is located in the rear part of the building. Getting there takes a longer walk than expected, but a great benefit is that the suite was very calm. One of the biggest assets of Betsy is the very friendly and helpful staff - starting from a very warm and personal welcome, to the staff at breakfast up to the bartender at the roof pool bar. The (paid) breakfast options were rich and tasty and the drinks at the roof pool bar (in particular the fresh pinapple cocktail) were excellent. As the part of Ocean Drive where the Betsy is located has been closed for motor traffic (not sure whether this is a permanent closure?), it is definitively an ideal spot if you want to be close to where the parties happen but still want to be in a quiet spot. An extra benefit are the free beach towels, beach seats and umbrellas as guest of Betsy.

Yes, the price for a room appears to be quite high, e.g. compared to hotel prices in European cities like London and Paris. However, this is not specific to the Betsy but applies to all hotels in that area. What I can clearly state is that the extra money you pay at the Betsy hotel compared to most other hotels at Ocean Drive is more than justified and I had no doubt that I am getting the extra value I have paid for. If you want great quality in that area take some extra bucks in you hands and invest it for an outstanding stay at Betsy.

Perfect boutique hotel in the perfect part of town. It’s the north part of south beach. So easy to walk anywhere, and it quiet and comfortable

It’s expensive, but it’s worth it.

This hotel is one of best hotels in Miami. With a fantastic location, right on Ocean drive, yet far from all the noice, it has a lovely Jazz atmosphere. It’s such an amazing experience to sit outside the hotel, sipping your cocktail and enjoying the life Jazz music in the lobby. The view from the hotel towards the park is priceless. The rooms are very clean, beds super comfortable. The staff is very polite and helpful. The girls at the reception Maga and Alchona, were lovely and very professional. Thank you for your service.

Location Ambiance Food and drink

Cost of room View from room Coffee offering that is included with the breakfast should include cappuccino etc Breakfast should be included in the room rate

Great customer service.

No rooms with direct view of the Atlantic Ocean. Room faced noisy Collins Ave.

Overall vibe of the hotel - superb👏 The front desk service is exceptional. Food is great and service also very good. And ofcourse the location!

Double room is Ama bit small for 4 people, so I would avoid booking that even if that is offered ftom Booking.com. Could be a bit better housekeeping for 5 star level.

Location & Art

NA

Cool location on Ocean Drive.

Basic amenities like doorman and concierge were more often than not absent. Spa was closed. It rained one morning, and 4 hours later they still hadn't set up towels, pool chairs or umbrellas. It had been sunny for 4 hours. Must be struggling with staffing.

We loved the location, facilities and the reception and bar staff were exceptional

The pool could have been bigger but it was ok for our short stay :)

great location, great staff and services. the restaurant is great and the terrace pool as well. beach just in front and great location.

nothing.

Good

Size of room

Location , staff , bar , restaurant , Terrace

Roma are small. AC noisy and the bathroom old and uncomfortable . Besides hot the water was not working good every day

Amazing location / building / super friendly staff and Manager / iconic place ! Will always return !!!

Great atmosphere. Excellent restaurant and bar food

Correct, a la carte type

Difficulty to join reception on the phone

Juan the baggage guy couldn’t have done enough for you. Top man

The location is truly remarkable, the staff is exceptional, the activities offered are quite outstanding, and the property itself exudes a truly impressive character.

Room service wraps up at 10 pm, which might be a tad early for us night owls. Just thought you should know!

Location, staff frendly, good restaurant

Room too small.

Good vibe, comfortable beds and lounge seating

Only usb points were on tv, no charging points in lounge area. Music very loud when we had lunch. Due to the bad weather we didn’t manage to experience the roof top bar and pool area to its full extent or the views so can’t really comment on those, same for the beach.

The location is excellent. Although we had awful weather during our stay so didn't get to enjoy the beach.

The tv channel choice was pretty basic. Staff didn't seem as happy and friendly as our previous visit. Perhaps the bad weather was getting them down too!

Excellent location, comfortable stay. We also used the gym facilities well equipped and clean. Overall well maintained and clean facilities. Roof top pool is a bit small as the weather was bad we didn't use it.

Lounge is quite small to enjoy the live music. Limited food options for vegetarians & vegans.

I loved the location and the building itself

It's a big building inside but the rooms were spacious