Hotel Mandarin Oriental, Miami

500 Brickell Key Dr, Miami, FL 33131, USA (show on map)

Expert reviews

Frommers review:

“There are by now an awful lot of pretty great—even splendid—luxury hotels throughout Miami’s Brickell Avenue/financial/office district just south of downtown. But the one I still find among the most contemporary Miami in spirit is the cool wedge-shaped property a quick pop over the bridge on Brickell Key.”

Featured as Frommer’s Exceptional Choice in Miami.

Fodors review:

“The Mandarin Oriental feels as exclusive as it does glamorous, with luxurious rooms, exalted restaurants, and the city’s top spa, all of which marry the brand’s signature Asian style with Miami’s bold tropical elegance.”

 

Forbes review:

“It wouldn’t be Miami without a little glitz and glam, and Mandarin Oriental, Miami on Brickell Key, just outside of downtown, delivers with extraordinary service to boot. The waterfront property is a favorite of celebrities (think Will Smith) and it’s no surprise why.”

Telegraph review:

“A famed five-star resort with a world-class spa and high-end Peruvian restaurant, offering stunning views of Biscayne Bay. Its lobby bar and outdoor dining venue cater to a buzzing after-work crowd and, with both a stylish pool and man-made beach, soak up the sun here sans the South Beach scene.”

Guest rating

This an aggregated customer review rating of Hotel Mandarin Oriental, Miami. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.5 out of 5.0

Ranked 3rd in Miami

193£172$239¥25334C$186A$186HK$1871S$315SFr224¥1517kr1971kr1443kr1861

What guests liked

All you need to know

This five-star hotel offers an unforgettable experience and a level of hospitality services that is unmatched anywhere in the city. Hotel Mandarin Oriental is located at 500 Brickell Key Drive in the Brickell district of Miami where it offers the latest and most excellent facilities in the hospitality sector.

Stunning views of the city skyline and the famous Biscayne Bay are some of the reasons why the hotel is popular among visitors in the city looking for fun, excitement, and adventure. The hotel also offers an excellent location where guests are sure to get just about everything they need to make their trip even better; shops, bars and restaurants.

The hotel offers lush room and accommodation options that include Bay View Suite, Deluxe Skyline View King, Skyline View Suite, Premier Bay View Suite, Deluxe Veranda King, Deluxe Bay View Double and the Superior Island View King Room. Other room options are Deluxe Skyline View Double, Deluxe Bay View King and the Junior Bay View Suite.

The hotel also offers proximity to several exciting and fascinating places such as the South Beach district which is some 10 km away and the Wynwood Arts District which is over 5 km away.

Rooms in the Hotel Mandarin Oriental are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, air conditioning and a comfy sofa. The rooms also come with a private bathroom with thoughtful touches such as free toiletries and bathroom slippers.

 

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Location

Recent guest reviews

5.0

Mishka70

3 August 2023

Exceptional

The professionalism of the staff. The were very kind and accommodating!

The high cost of the room hold per night

5.0

Ingrid

31 July 2023

Excelent!

The only thing we didnt like is the window between the room and the bathroom (that looks Old)-and it would have been a problem if traceling with friend or sibling! You May even close it with a window like the one you have in the elevators, or two with light between them!

4.0

Juanito79

27 July 2023

The weakest mandarin oriental hotel i have stayed in.

The room was a very decent size, the bed was great and the blackout worked wonderful. The location is also very good, with great water views.

The hotel was a bit run down, the bathroom was poorly stockee with toiletries and the staff was not very atttentive. Also they charged $55 for overnight Valet and for Wifi if you were not part of their Friends of mandarin Club.

4.5

Frsco

25 July 2023

A bit aging but still very nice

Location is good. All staff is nice, especially the guys in the pool area. Pool is small but very well kept and enjoyable. Rooms very clean, fixed twice a day very nicely. Great sized balcony. We enjoyed sitting out in the evening overlooking the Miami skyline. Overall I recommend and in fact will be back soon.

Beds are a bit small. I was hoping for sizes closer to queen to accommodate two adults more comfortably. Structure a bit aging.

5.0

Víctor

11 July 2023

Excelente

Todo

5.0

Natalie

7 July 2023

Exceptional

Thanks for everything

5.0

Cepeda

6 July 2023

Will come back.

Employees.

Room 1626 receives a lot of sunlight.

5.0

James

3 July 2023

Exceptional

The staff is excellently trained. Very accommodating and sharp. We spent 3 nights at the hotel in Miami. The level of service far exceeded everywhere else in Miami. We felt pampered and recognized by the staff at the hotel. I would definitely recommend this hotel.

Every outlet and every staff member were excellent.

5.0

Kareem

30 June 2023

Awesome thanks

Cleanliness, location, ascetics

N/a

4.0

Joann

23 June 2023

Gorgeous hotel, lovely room, awful bed.

We had a bay view room and it was breathtaking.

The bed felt like you were sleeping on a plank.

4.0

Marc

13 June 2023

Very good

the view

internet to be paid poor furniture on the room veranda

5.0

Mario

10 June 2023

Brickell vibe

The downtown view from the balcony is speechless, best ever. Mr.Lester from the ground floor is a kind man and the man with a social character, he is like your old buddy. Room is great, food is great, bar is great, Brickell vibe is just a short walk distance.

4.0

Rene

6 June 2023

Will not stay in it again. Will not recommended at all

The service by the Staff

The hotel its run down its not worth what you pay for. Beds are hard like a rock. Its a $300 a night max.

5.0

Stephan

19 April 2023

tranquility

privacy

crowded pool although this is a rarity

5.0

Anand

12 April 2023

Excellent

It was up to mandarin standards. Very happy with that!

5.0

Lucille

8 April 2023

Exceptional

Attentive staff, we are on our honeymoon and we received a wonderful bottle of champagne and a beautiful card. It really warmed our hearts. Staff were extremely friendly and helpful. They attended to all our needs and made our stay wonderful.

4.5

Elizabeth

4 April 2023

Fabulous

I liked the view and the location. I thought it was pricey.

The food prices were high

5.0

Jiafeng

23 March 2023

Overall, the experience is super.

It is excellent! Staff are so professional and extremely friendly.

Swimming pool is small LOL.

5.0

Monica

18 March 2023

Exceptional

Loved this hotel. The location was perfect and was able to walk everywhere. The service was amazing! We will definitely be back.

4.5

Sarah

3 March 2023

would recommend

Best location to stay in Miami as close to city but being on Brickell Key Island you feel removed from the hussle and bussel of downtown Miami . Loves the walking path around the hotel each morning . Rooms great size , beds very comfortable, gorgeous views. Great buffet breakfast and nice bar for evening drinks and snacks . Staff accommodating and generally friendly as usual some better than others .

The pool temperature was extremely warm ; not refreshing at all . Did not use as too hot felt like a warm bath . Pity as it was hot and would have been good to cool off . The hotel boasts a private beach but you can’t swim there as it drops to the Ocean , however it was a better spot to sunbake than around the very crowded pool area and there was a nice breeze which made it more tolerable than lying around a pool that was too hot to swim in .

4.0

Vincent

2 March 2023

could have been fantastic. but sloppy service and cleanliness make this in need of a do-over

room view, location, breakfast, spacious (expensive) room, overall the staff was above average

lounge bar food was terrible, cold, and late. arrived at 5pm and room not ready. for 45 minutes. unacceptable. room not clean, hair on floor and in bathroom.

5.0

Anne

28 February 2023

willbe back

location and vibe

“beach” area a little under staffed. hard to get service

5.0

Clara

23 February 2023

Exceptional

excellent good, comfortable beds

4.5

Stephen

7 February 2023

Fabulous

The location is fantastic. It provides a bit of exclusivity being on Brickell Key but still incredibly close to downtown. The room is well equipped an spacious and tastefully designed, and I had a bay view which was fantastic. The food is terrific at La Mar and at the Pool Cafe.

The fitness center needs an upgrade for a five-star property. In addition, folks should know that if they are headed there in peak season, the pool area is somewhat tight compared to other five star hotels in the same area.

4.0

Eric

4 February 2023

awesome place.

location and facilities are top notch

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Kid meals (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Car hire
  • - Air conditioning
  • - Designated smoking area
  • - Paid WiFi

Business facilities

  • - Meeting/banquet facilities
  • - Business centre
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Invoice provided

Activities

  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi
  • - Bike tours
  • - Live music/performance

Outdoors

  • - Terrace
  • - Outdoor pool
  • - Outdoor pool (all year)

Entertainment and family services

  • - Babysitting/child services

Cleaning services

  • - Laundry
  • - Dry cleaning
  • - Ironing service

Parking

  • - Electric vehicle charging station

Pool and wellness

  • - Infinity pool
  • - Heated pool
  • - Pool cover
  • - Swimming Pool

Miscellaneous

  • - Delivered food is securely covered
  • - Face masks for guests available
Check availability 193£172$239¥25334C$186A$186HK$1871S$315SFr224¥1517kr1971kr1443kr1861