Expert reviews
“There are by now an awful lot of pretty great—even splendid—luxury hotels throughout Miami’s Brickell Avenue/financial/office district just south of downtown. But the one I still find among the most contemporary Miami in spirit is the cool wedge-shaped property a quick pop over the bridge on Brickell Key.”
Featured as Frommer’s Exceptional Choice in Miami.
“The Mandarin Oriental feels as exclusive as it does glamorous, with luxurious rooms, exalted restaurants, and the city’s top spa, all of which marry the brand’s signature Asian style with Miami’s bold tropical elegance.”
“It wouldn’t be Miami without a little glitz and glam, and Mandarin Oriental, Miami on Brickell Key, just outside of downtown, delivers with extraordinary service to boot. The waterfront property is a favorite of celebrities (think Will Smith) and it’s no surprise why.”
“A famed five-star resort with a world-class spa and high-end Peruvian restaurant, offering stunning views of Biscayne Bay. Its lobby bar and outdoor dining venue cater to a buzzing after-work crowd and, with both a stylish pool and man-made beach, soak up the sun here sans the South Beach scene.”
What guests liked
- Pool area
- Great food
- Friendly staff
- Nice views
- Top location
- Comfortable beds
All you need to know
This five-star hotel offers an unforgettable experience and a level of hospitality services that is unmatched anywhere in the city. Hotel Mandarin Oriental is located at 500 Brickell Key Drive in the Brickell district of Miami where it offers the latest and most excellent facilities in the hospitality sector.
Stunning views of the city skyline and the famous Biscayne Bay are some of the reasons why the hotel is popular among visitors in the city looking for fun, excitement, and adventure. The hotel also offers an excellent location where guests are sure to get just about everything they need to make their trip even better; shops, bars and restaurants.
The hotel offers lush room and accommodation options that include Bay View Suite, Deluxe Skyline View King, Skyline View Suite, Premier Bay View Suite, Deluxe Veranda King, Deluxe Bay View Double and the Superior Island View King Room. Other room options are Deluxe Skyline View Double, Deluxe Bay View King and the Junior Bay View Suite.
The hotel also offers proximity to several exciting and fascinating places such as the South Beach district which is some 10 km away and the Wynwood Arts District which is over 5 km away.
Rooms in the Hotel Mandarin Oriental are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, air conditioning and a comfy sofa. The rooms also come with a private bathroom with thoughtful touches such as free toiletries and bathroom slippers.
Lowest price guarantee
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Location
Recent guest reviews
Ingrid
31 July 2023
Excelent!
The only thing we didnt like is the window between the room and the bathroom (that looks Old)-and it would have been a problem if traceling with friend or sibling! You May even close it with a window like the one you have in the elevators, or two with light between them!
Juanito79
27 July 2023
The weakest mandarin oriental hotel i have stayed in.
The room was a very decent size, the bed was great and the blackout worked wonderful. The location is also very good, with great water views.
The hotel was a bit run down, the bathroom was poorly stockee with toiletries and the staff was not very atttentive. Also they charged $55 for overnight Valet and for Wifi if you were not part of their Friends of mandarin Club.
Frsco
25 July 2023
A bit aging but still very nice
Location is good. All staff is nice, especially the guys in the pool area. Pool is small but very well kept and enjoyable. Rooms very clean, fixed twice a day very nicely. Great sized balcony. We enjoyed sitting out in the evening overlooking the Miami skyline. Overall I recommend and in fact will be back soon.
Beds are a bit small. I was hoping for sizes closer to queen to accommodate two adults more comfortably. Structure a bit aging.
Víctor
11 July 2023
Excelente
Todo
Natalie
7 July 2023
Exceptional
Thanks for everything
Cepeda
6 July 2023
Will come back.
Employees.
Room 1626 receives a lot of sunlight.
James
3 July 2023
Exceptional
The staff is excellently trained. Very accommodating and sharp. We spent 3 nights at the hotel in Miami. The level of service far exceeded everywhere else in Miami. We felt pampered and recognized by the staff at the hotel. I would definitely recommend this hotel.
Every outlet and every staff member were excellent.
Kareem
30 June 2023
Awesome thanks
Cleanliness, location, ascetics
N/a
Joann
23 June 2023
Gorgeous hotel, lovely room, awful bed.
We had a bay view room and it was breathtaking.
The bed felt like you were sleeping on a plank.
Marc
13 June 2023
Very good
the view
internet to be paid poor furniture on the room veranda
Mario
10 June 2023
Brickell vibe
The downtown view from the balcony is speechless, best ever. Mr.Lester from the ground floor is a kind man and the man with a social character, he is like your old buddy. Room is great, food is great, bar is great, Brickell vibe is just a short walk distance.
Rene
6 June 2023
Will not stay in it again. Will not recommended at all
The service by the Staff
The hotel its run down its not worth what you pay for. Beds are hard like a rock. Its a $300 a night max.
Stephan
19 April 2023
tranquility
privacy
crowded pool although this is a rarity
Anand
12 April 2023
Excellent
It was up to mandarin standards. Very happy with that!
Lucille
8 April 2023
Exceptional
Attentive staff, we are on our honeymoon and we received a wonderful bottle of champagne and a beautiful card. It really warmed our hearts. Staff were extremely friendly and helpful. They attended to all our needs and made our stay wonderful.
Elizabeth
4 April 2023
Fabulous
I liked the view and the location. I thought it was pricey.
The food prices were high
Jiafeng
23 March 2023
Overall, the experience is super.
It is excellent! Staff are so professional and extremely friendly.
Swimming pool is small LOL.
Monica
18 March 2023
Exceptional
Loved this hotel. The location was perfect and was able to walk everywhere. The service was amazing! We will definitely be back.
Sarah
3 March 2023
would recommend
Best location to stay in Miami as close to city but being on Brickell Key Island you feel removed from the hussle and bussel of downtown Miami . Loves the walking path around the hotel each morning . Rooms great size , beds very comfortable, gorgeous views. Great buffet breakfast and nice bar for evening drinks and snacks . Staff accommodating and generally friendly as usual some better than others .
The pool temperature was extremely warm ; not refreshing at all . Did not use as too hot felt like a warm bath . Pity as it was hot and would have been good to cool off . The hotel boasts a private beach but you can’t swim there as it drops to the Ocean , however it was a better spot to sunbake than around the very crowded pool area and there was a nice breeze which made it more tolerable than lying around a pool that was too hot to swim in .
Vincent
2 March 2023
could have been fantastic. but sloppy service and cleanliness make this in need of a do-over
room view, location, breakfast, spacious (expensive) room, overall the staff was above average
lounge bar food was terrible, cold, and late. arrived at 5pm and room not ready. for 45 minutes. unacceptable. room not clean, hair on floor and in bathroom.
Anne
28 February 2023
willbe back
location and vibe
“beach” area a little under staffed. hard to get service
Clara
23 February 2023
Exceptional
excellent good, comfortable beds
Stephen
7 February 2023
Fabulous
The location is fantastic. It provides a bit of exclusivity being on Brickell Key but still incredibly close to downtown. The room is well equipped an spacious and tastefully designed, and I had a bay view which was fantastic. The food is terrific at La Mar and at the Pool Cafe.
The fitness center needs an upgrade for a five-star property. In addition, folks should know that if they are headed there in peak season, the pool area is somewhat tight compared to other five star hotels in the same area.
Eric
4 February 2023
awesome place.
location and facilities are top notch
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Kid meals (additional charge)
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Barber/beauty shop
- - Family rooms
- - Lift
- - Safety deposit box
- - Car hire
- - Air conditioning
- - Designated smoking area
- - Paid WiFi
Business facilities
- - Meeting/banquet facilities
- - Business centre
- - Fax/photocopying
Reception services
- - 24-hour front desk
- - Currency exchange
- - Tour desk
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
- - Invoice provided
Activities
- - Sauna
- - Fitness centre
- - Spa and wellness centre
- - Massage (additional charge)
- - Hot tub/Jacuzzi
- - Bike tours
- - Live music/performance
Outdoors
- - Terrace
- - Outdoor pool
- - Outdoor pool (all year)
Entertainment and family services
- - Babysitting/child services
Cleaning services
- - Laundry
- - Dry cleaning
- - Ironing service
Parking
- - Electric vehicle charging station
Pool and wellness
- - Infinity pool
- - Heated pool
- - Pool cover
- - Swimming Pool
Miscellaneous
- - Delivered food is securely covered
- - Face masks for guests available
Mishka70
3 August 2023
Exceptional