Hotel The Taj Mahal Palace, Mumbai

The sense of heritage, comfort and even the fragrance .

I recently had the opportunity to fulfil a long-standing desire by staying at The Taj Mahal Palace in Mumbai, and it certainly lived up to its reputation. As one of the most iconic hotels in the city, dating back to its establishment in 1903, the experience came with a hefty price tag. Yet, the historical significance added a unique charm. While the cost was undeniably steep, I expected impeccable service and luxurious comforts commensurate with the price point. The hotel did not disappoint in this regard, offering a warm welcome and a delightful olfactory experience with its captivating aroma permeating the air throughout the property. The courtyard and pool area provided a tranquil retreat within the bustling city, and the breakfast spread was both satisfying and indulgent. Opting for a club room with an ocean and Gateway of India view seemed like the ultimate luxury, though the reality fell slightly short of expectations. Located on the top floor, the view was decent, albeit obstructed by the room layout. The bed's position meant that to fully appreciate the iconic Gateway of India, one had to stand rather than comfortably recline on the couch or chair, giving it a somewhat attic-like feel. In summary, while The Taj Mahal Palace in Mumbai offered a memorable experience steeped in history and luxury, the premium price didn't always translate seamlessly into every aspect of the stay. However, the exceptional service, delightful ambience, and iconic setting ensured that the experience remained a memorable one.

Overall, while staying at The Taj Mahal Palace in Mumbai, there were a few areas for improvement. The TV in the room was old and didn't work well, and the cleanliness could have been better. Additionally, some of the room equipment felt outdated. Considering the high price paid for a bucket list experience, the value wasn't exceptional. For budget-conscious travellers, it might be advisable to explore other options to avoid potential disappointment. Specifically, opting for a room on a lower floor in the right wing might offer a better view of the Gateway of India compared to the attic-like 6th floor.

Well maintained and fantastic facilities in the room. Great local for local sightseeing.

A few more choices for dining that offer inexpensive to expensive. More inexpensive options in-house for dining.

Heritage building .. clean and classy

Crowded in the entrance

Amazing facilities and really great service. Loved the light show by the pool

We loved this hotel, it is very luxurious and opulent. The reception when you arrive is lovely. The room was a good size, we were facing the side of the tower though so you may want to face the swimming pool or front of hotel if you want a nice view. The staff are very helpful and courteous. We had a wonderful meal in the Chinese restaurant one night which was our favourite and the Indian restaurant another night. We had breakfast and lunch round the pool and the setting is so beautiful and lovely to have a swim after a day sightseeing. The pool area is very pretty when lit up at night time. We would highly recommend this hotel and a good place to start a tour from. Be careful walking opposite the hotel, we were stopped a couple of times.

Nothing

Palace

Awesome

Its the beat in mumbai

Nothing

The grandeur of the property itself iconic location in Mumbai next to Gateway of India

Nothing

Everything. Reception, staff, room, dining the whole experience was amazing.

Nothing to dislike.

Truly stunning. The hotel is superb. Beautiful and welcoming. The staff are warm and nothing is too much trouble. Excellent choice of restaurants and lovely pool.

Excellence in very manner

Too crowded reception hall

Hospitality was perfect. Staff and service perfect. No complains worth very penny.

Nothing to complain about.

Welcome from staff was exceptional, Room was superb, overall a great experience

Sometimes the service around the pool area was very slow or non existent, room for improvement here !

It was a dream of ours to stay at the Taj and we were not disappointed . We thought it was a wonderful experience

We have no complaints

all

nothing

The attention by the staff is exceptional, the check in was flawless from airport to the room (do take advantage of using their car service to and from the airport, way better than messing about with the taxis). We had a sea view club room in the palace part and it was simply perfect, the house keeping staff were incredible regarding attention to detail. The Spa and fitness centre were excellent.

The food available for lunch and dinner in the restaurants included in the "full board" was "limited" and didn't match the quality expected from a leading 5 star hotel. I would have expected much more with regards to choice and quality from such a hotel, in particular regarding local cuisine. To our surprise we found the meals we had on the latter part of our holiday in Goa and also at the JW Marriot (Mumbai airport) to be better.

The hospitality details were incredible like the framed photo, being given a hard cover book and a hand written postcard, the treats in the room and that they were replenished. I just loved the whole experience.

The (India gate view) room was a dream. There was a large function just below us on the last night, and we were very thoughtfully offered a more quiet room to sleep in. The staff were just wonderful

The breakfast arrangements were a little haphazard- long delays for the harbour lounge. We discovered by chance that we could have virtually the same breakfast at the ground floor restaurant

Great location. Beautiful property

In the harbour bar I had to order 3 times before I got any food. The first 2 times the staff forgot

Feeling of luxury and the attentiveness of all the staff. Food was very good and helpful staff in the restaurants and bar.

N/A

Beautiful

One word : fabulous.

This iconic hotel is in a stunning location and the service was amazing, with housekeeping anticipating our every need. It was noted that we had a number of books so they left us lots of book marks and spectacle cleaners as they saw we had spectacles! All the toiletries were replenished twice a day. Breakfast was a delight with a mix of silver service and buffet. Staff were so attentive and eager to please. The hotel itself was beautiful. The views from our room looked out across Gateway to India and the Arabian Sea. Just amazing. We would give this hotel 10 stars if we could!

absolutely nothing could be improved in our view.