Hotel Le Meurice, Paris

Good food. Great location. Great staff

Small room

Excellent service, really dedicated friendly staff everywhere, great culinary experiences in all restaurants including breakfast and in room dining

we had 2 different rooms, the first one facing the inner side of the hotel was really (too) small, the second facing the park on Rue Rivoli side was so much better on very aspect

Beautiful, like being in Versailles. Spacious, comfortable, luxurious rooms. And with two exceptions, the staff was outstanding, friendly and went out of their way to be helpful. This would have been a perfect hotel experience -- which it should be, given the price -- except for the two issues in service.

The breakfast was fantastic, the staff as one would expect. The concierge service was above and beyond expectation. Can’t say enough about them.

The first image of the hotel on Booking.com was of the rooftop terrace and this was the reason I chose this hotel. There were several images of this rooftop terrace showing spectacular views of Paris. However this was not open to guests as it was part of a suite. I was extremely disappointed and cheated as these images gave a false impression of the Hotel facilities.

everything

That this was a surprise to my wife, but the price was shared with her. Although I specifically asked not to. That I assumed that break was included, that was what was in booking.com, but the opposite was said to her.

This hotel is exceptional, second-to-none! One feels the history in every corner! Fantastic location in the heart of Paris Amazing staff always eager to help: special thanks to Estelle N. and Maria S. from the guest relationships team; to Astrid the fanstastic concierge always eager to help and Marinna at the reception. Le Meurice is the ultimate experience of a French Palace “with a soul”

N/A

Although the hotel’s location and facilities are superb the absolute star bill of the Meurice is their staff! Utterly professional, knowledgeable, and excessively gracious and accommodating!

Can’t suggest any improvement!

absolutely beautiful

leaving it

This list of what we loved is not exhaustive :) - Most staff were excellent. Amelie and Diane were fantastic even before we checked in - The Valmont Spa is superb and with great products and therapists. - The vegetarian dishes in Le Dali restaurant were superb - Best croissants in France. Thank you Cedric Grolet. Such a pleasure to eat pastries of this calibre. - We stayed at the Executive Suite on the 6th floor and it was a beautiful room with stunning views of pretty much most if not all of the Parisian skyline. Yes, including an absolutely uninterrupted view of Lady Eiffel. - Room service was fabulous and the staff were all very nice and helpful. Perfectly professional. Omelettes are superb. - Cleanliness is 10/10. Super comfy bed and pillows as expected. Beautiful bar in the room. And brilliant lighting facilities in the room. Great shower as well. - The virgin mojito in the bar is great - The food in Alain Ducasse is well-worth experiencing and the head chef is wonderfully polite and friendly and makes an effort to spend ample time with the guests.

First and last impressions matter enormously in the hospitality business: - Initial check-in experience could have been smoother and more stream-lined without having to jump to several members of staff. - We were informed that we can lunch in the restaurant and someone will alert us when the room was ready. They forgot and we had to ask / remind at 3 pm which was the official check-in time. - Check-out when settling a pretty significant bill after in an Executive Suite for several nights and spending several thousand euro was cold - very little gratitude, appreciation or acknowledgement. - Easter brunch is not something we would repeat again. The lamb was poor and the staff struggled with English calling a plate of salmon (fish I don't eat) a plate of seasonal vegetables. - It is disappointing when your drink orders are ignored or forgotten more than once and without a sincere apology in a high-end Michelin restaurant. Staff errors can and will always be made but it is how staff react to those errors that stays in a customer's mind. - The quality of tea and coffee do not do justice to an establishment of this standing. Please always remember to bring/ serve milk when A guest requests it. Continuously forgetting this becomes a little frustrating.

Everything. Gorgeous place

Nothing

wonderful view and very Nice personnel. wonderful services and great clasic atmosphere in the hotel

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Staff at the restaurant and bar are very kind and attentive, always smiling and aiming to please. Breakfast is fabulous, with good selection even for vegans! The hotel atmosphere is elegant tough very comfortable and does not feel snobbish. Everyone seems welcomed.

Concierge staff could so better. The lack of proper umbrellas for the use of guests is strange in a hotel at this level. Lack of bicycles for the use of the guests is also a shame.

Superb: the people, the building, the caring little touches, make you feel really special

Fabulous location. Beautiful room. Staff were exceptional.

the service and the staff

The staff and service was impeccable

No tea facilities and the price for a cup of tea was eye watering. Plus little extras charged for calling a taxi were not appreciated.

classy decor

the penthouse is sold as a roof top bar in the images. need to make that clear that it’s a penthouse!

Everything! The staff were incredible and they made our engagement unforgetable.

Nothing.

very nice location at a very central spot in Paris. The staf was very friendly snd helpful. Many thanks for my nice stay in your absolutely beautiful hotel.

not as refined as it was before the Sultan bought it

excellent service

The lady concierge named Astrid is exceptional! Her customer service was flawless. Went every step of the way to ensure we had all our arrangements, bookings, restaurants etc sorted and has some great recommendations on what and where in Paris! Understated luxury, unlike the other hotels. Will certainly stay again.

The fact that there wasn’t more Cedric Grolet pastry selection at the bar/cafe :) Everything was perfect!

Everything

Only wrinkle was that the photos on the website suggested that there was a rooftop bar in the hotel but it transpired that this was in fact a private suite and not for general consumption.