Arizona Biltmore Resort & Spa, Phoenix

2400 East Missouri Avenue, Camelback East, Phoenix, AZ 85016, United States of America (show on map)

Expert reviews

Lonely Planet review:

“With architecture inspired by Frank Lloyd Wright and past guests including Irving Berlin, Marilyn Monroe and every president from Hoover to Bush the younger, the Biltmore is perfect for connecting to the magic of yesterday.”

Forbes review:

“Opened in 1929, Arizona Biltmore, A Waldorf Astoria Resort exudes a singular, sublime combination of Frank Lloyd Wright-influenced architecture, art deco design and desert botanical chic, with a splash of old Hollywood glamour.”

Frommers review:

“For more than 80 years, this resort has been the favored Phoenix address of celebrities, politicians, and old money. There are two golf courses, a swanky spa, an extravagant pool.”

Featured as Frommer’s Exceptional Choice in Phoenix.

Guest rating

This an aggregated customer review rating of Arizona Biltmore Resort & Spa, Phoenix. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.5 out of 5.0

Ranked 6th in Phoenix

101£90$125¥13250C$97A$97HK$978S$165SFr117¥793kr1031kr755kr973

What guests liked

All you need to know

The Arizona Biltmore Resort & Spa is a smoke-free resort that offers comfort in every aspect. Located perfectly the spa and resort offers full spa services and treatments that you can indulge in when here.

The resort offers luxurious and contemporary-styled guest rooms that are comfortable. Offering you a completely relaxing experience when staying at the Biltmore. Paired with three on-site restaurants the resort offers great menus and deliciously cooked food that you will simply love.

Apart from basic amenities, each room offers a comfortable memory foam bed, premium bedding, coffee stations, refrigerators, and an LCD TV with cable. Offering you a complete experience in terms of spa services and stay.

The resort comes with eight different outdoor pools, two bar lounges, and so much more. Such as an 18 hole golf course, tennis courts, two spa tubs, and many recreation facilities. While you stay at the resort you can have fun at the waterslide, or relax in the sauna. Moreover, you can even work out in the fitness center, as you keep yourself busy and active in classes, lessons, and adventures all offered on-site.

 

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Location

Recent guest reviews

4.5

Andres

26 March 2023

great hotel like all the Waldorf even if a bit outdated

almost everything

the rooms where outdated specially the suite

5.0

Brandon

22 March 2023

Exceptional

Frankie Cortney and Adam at the sphere bar were top notch! Simply the best!

4.5

Allen

26 December 2022

No doubt the Arizona Biltmore is expensive but worth it for a visitor to Arizona or a local.

This property is a 39 acre resort. I live in Phoenix, but felt like I left town to visit a resort.The original resort was built in the 1920's in the art deco style. 2020-2021 it was closed for a year for restoration and upgrades. Much of the property is new with but keeping with the art deco style. The hotel has the main building along with separate hotel building. It has seven pools with cabanas with TV's. It has a three story water-slide for kids. It has two upscale restaurants and room service. The Spire outside bar has lots of screens for sports. Nice in the winter, not for Arizona Summers. The room was huge with a nice view of one of the pools. The room is all new after the renovation. The room was large with a 65" or 70" TV. The bed was large, cal-king or maybe bigger than that. Most women would love the bathroom. The huge mirror has adjustable lighting for makeup effects. The shower was huge along with a huge bathtub.

Valet parking @ $30 a night is a must since the parking structure is four blocks away from the hotel. Self parking is $24. Getting a tub is a $30 upgrade. The price per night is about $700. Upon check in, they asked for a credit card for incidentals but didn't know how much my room was other than to say it's base price is $599. Would have liked to know how much I was paying when checking in.

5.0

Elizabeth

23 November 2022

the AZ Biltmore is a gorgeous old school hotel

it is a beautiful hotel and property with wonderful staff!

5.0

T

28 October 2022

Definitely enjoyed my stay!!!!

the adult pool, restaurant staff, shops, smell of the lobby, I felt like I was definitely at a resort

power wash the outside buildings to give the buildings a refreshed or new look also the lobby woman’s bathroom door should be replaced.

5.0

William

24 August 2022

excellent in every way

pools, history, dining, room, customer service

adult pool closed for private buy out

5.0

Gloria

21 August 2022

The most AMAZING stay! ❤

Amenities and Family inclusion for a solo traveler. Also, Mary the Concierge was so AMAZING! She really went above and beyond.

On the 1st day I received bad customer service however, that did change on my second day. I must say I ABSOLUTELY loved Mary the Concierge she helped to make my stay so pleasurable as did Noelle. I also kept experiencing the weirdest mishaps during my stay however everyone was so quick to rectify the SITUATIONS to ensure that my stay was the most enjoyable as can be.

5.0

Barbara

1 August 2022

Exceptional

the history, the swimming pools, the sprites

sorry they built that water slide monstrosity at the Paradise pool. charging for toast and coffee. selling daily pool usage. I couldn’t find one available chaise the day we arrived.

4.0

Bodaciousnurse

21 April 2022

a lot of good bad and ugly crying occurred on the visit !!

pools,history,staff,grounds

adult pool cabanas are so expensive and few to no one buys them and so the seats go unused and paying customers who want need a sun chair are tossed away :( to look else where like the KIDS pool :(

4.5

Betsy

14 March 2022

Fabulous

Delicious

Room service had long wait time- 1 to 1 and 1/2 hours. Restaurant only offered buffet. No ala carte

4.5

S

16 November 2021

Sad ending to an otherwise fun trip

The property was on the whole very clean. I especially liked the fluffy towels and the comfortable beds and pillows. The Renata's Hearth was spectacular, from the friendly efficiency, from Jackie our server, the wonderful tasty food and the complex layers of our delicious cocktails. The desert was fabulous as well. The pools were fun and the adult pool bar service, drinks and food were awesome. The grounds and the hotel were beautiful.

The smaller adult pool, which had a bar that was not in service (sadly) was nice but really needed some extra care. It was somewhat neglected. It was not as clean in general and was in disrepair (hot tub did not work very well chipped/broken tiles). It did not seem to meet the same standards as the rest of the resort. At times the walk to and from the remote parking was too far. I would have never walked there on my own at night (remote). The cleaning staff cleaned well, but there was some miscommunication and they forgot to leave some basic things ie. ice bag, towels, and specifically a bath mat on 3 separate occasions. The housekeeping director called me and apologize, which I appreciated. Our last night there I slipped and fell on the commode & broke two ribs spending the night in the ER. We were going to the Grand Canyon and then to Tucson the following week and it ruined the rest of our vacation; which I attribute to the lack of bath mat. They comped me our self parking charges and 2 valet charges and gave us a free night in the future. That was nice, but not quite adequate. It's a shame because we were having such a good time up until that time.

4.5

Kathleen

31 August 2021

Relaxation

Frank Lloyd Wright connection

I did not like new pool taking up the lawn No happy hour at Frank and Alberts

5.0

Jill

30 August 2021

Beautiful! Amazing staff

Clean, well maintained. Adult pool was incredible. Staff would walk around and hand out frozen grapes

None I can think of

5.0

Jada

24 August 2021

Exceptional

Spa services were excellent.

4.5

Lundy

16 August 2021

Saved us!

Absolutely gorgeous and clean and well staffed with room service! No one has room service anymore! Restaurant was amazing and food and drinks were yummy! They accommodated all our needs late at night when we came from a horrible hotel. They were fabulous! Smells soooo good too everywhere you go - like perfume!

4.0

Sheila

16 August 2021

Very good

Peaceful and quiet.

Self parking far away.

4.0

David

16 August 2021

so unique a hotel must see for anyone who appreciates architecuture

absolutely a special historic hotel-I felt honored to be able to visit -no kidding

they have a fabulous water slide and really questionable and poor management of the times you can use it and very little sensitivity to what the hotel guests might enjoy-what a shame they don't make the simple fixes they could implement so the experience was totally great instead of a :"bummer in the end"

4.0

Mccauley

29 July 2021

Very good

Everything was awesome even kept getting lost the place is so big and gorgeous 😍

Amazing place was literally in awee at the Biltmore only thing I didn't like was front desk could of been a little more helpful and explained to me that I could pay cash up front and put the 50$ on my debit card for incidental fee I went to the ATM and tried to figure out some way on my own to get me intoy room and it was 375 for a night it's alil steep in my opinion and they double charged my card with the 50$ fee Wich I won't get back either fee for 2 or 3 days smh but amazing facility awesome staff so far just needed my front desk to step it up and make me feel alil bit more at home and like a customer but no hard feelings I used to work front desk it's tuff and very demanding keep up the hard work guys 🙏💯👌💪

4.5

Vera

25 July 2021

Fabulous

Beautiful, clean and very friendly

Dinner was disappointing. The amount of food vs the price was not equal.

5.0

Keiko

24 July 2021

Exceptional

Everything especially the foliage and music!

5.0

Daniel

5 July 2021

A beautiful property with a lot of amenities. The staff was super friendly and kept it immaculate. Planning on coming ba

Loved everything about it!

Nothing.

5.0

Karen

11 June 2021

Exceptional

It was my boyfriends birthday and we had a great time Courtney was amazing helping me set up everything for the occasion....would definetly go back.

5.0

Joshua

23 May 2021

Exceptional

Staff went out of their way to get us a great room!

2.5

Christopher

28 January 2024

Beautiful place , bad service and hospitality

Beautiful deco architecture

Shampoos don’t fit in shower , bad organization , don’t pick up phone after 7 calls different times

2.0

Carrie

14 August 2023

Stay was ok

Very friendly staff.

We were lied to that the hotel was booked and our families couldn't get room together. Also, the AC in our room rattled horribly when it kicked on and off, so did the refrigerator.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Kid meals (additional charge)
  • - Wine/champagne
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Minimarket on site
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities
  • - Business centre
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Invoice provided

Activities

  • - Tennis court
  • - Sauna
  • - Fitness centre
  • - Golf course (within 3 km)
  • - Spa and wellness centre (additional charge)
  • - Massage
  • - Billiards
  • - Hot tub/Jacuzzi
  • - Hiking (additional charge)
  • - Cycling
  • - Mini golf
  • - Tennis equipment
  • - Beauty Services
  • - Facial treatments
  • - Hair treatments
  • - Hair cut
  • - Body treatments
  • - Spa facilities
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Fitness
  • - Yoga classes
  • - Fitness classes
  • - Personal trainer
  • - Movie nights
  • - Walking tours
  • - Bike tours
  • - Themed dinner nights (additional charge)
  • - Happy hour (additional charge)
  • - Tour or class about local culture
  • - Live music/performance
  • - Bicycle rental

Outdoors

  • - Garden
  • - Terrace
  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)
  • - Outdoor furniture
  • - Outdoor fireplace

Entertainment and family services

  • - Babysitting/child services

Cleaning services

  • - Laundry
  • - Dry cleaning
  • - Ironing service
  • - Trouser press (additional charge)
  • - Daily housekeeping

Pool and wellness

  • - Water slide
  • - Heated pool
  • - Pool bar
  • - Sun loungers or beach chairs
  • - Sun umbrellas
  • - Swimming pool
  • - Swimming Pool

Parking

  • - Parking garage
  • - Electric vehicle charging station
  • - Accessible parking

Accessibility

  • - Wheelchair accessible

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Smoke alarms
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Face masks for guests available
Check availability 101£90$125¥13250C$97A$97HK$978S$165SFr117¥793kr1031kr755kr973