Resort The Phoenician, Scottsdale
Expert reviews
“In a town where luxurious, expensive resorts are the rule, the Phoenician still stands apart, primarily in the realm of service. The gilded, marbled lobby with towering fountains is the backdrop for a $25 million fine-art collection.”
Featured as Fodor’s Choice in Phoenix.
“Situated on 250 acres nestled right up against Camelback Mountain, this palatial getaway—recently given a spectacular complete makeover—is the model of a world-class resort. The expansive grounds are dotted with magnificent Native American sculptures; two giant works by Allan Houser frame the main lobby entrance.”
Featured as Frommer’s Exceptional Choice in Phoenix.
“Located at the base of Camelback Mountain, The Phoenician, A Luxury Collection Resort is a cactus-dappled, sepia-toned retreat with sprawling green lawns, spouting statue fountains and a community of curvy pools cuddled together amid a collage of cabanas.”
What guests liked
- Great service
- Pool area
- Top location
All you need to know
The Phoenician Scottsdale is a luxury resort designed to match your luxurious taste. Located in a well-liked area the resort offers amazing opportunities within, and outside its walls.
Located in the suburbs this luxurious resort offers a great shopping street, perfect for those who have fashion set as their top priority. However, if you are in the mood for something different you can enjoy your day at the OdyDea Aquarium or the Phoenix Zoo. A bit further than these are the Desert Botanical Garden, the Camelback Mountain, and so many other places waiting to be explored.
The Resort offers six different restaurants that you can enjoy as you please, with nine outdoor pools and a complete spa service. A world on its own the Phoenician Scottsdale is a dream come true for those looking to cut away from the world.
What’s more is an on-site golf course, four different bars, and so much more. Making sure every single guest is well taken care of during their stay.
These amazing services come with beautiful and luxurious rooms, that offer great views from the balconies, TVs with cable, a fully stocked mini-bar, and 24-hour room service. Making sure you are taken care of regardless of the time of day.
Located just 13 minutes away from the Sky Harbor International Airport, the resort can offer you a car service when reserved in advance.
Hotel deals & lowest price guarantee
We partner with Booking.com and Hotels.com. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
7 September 2021
Exceptional
Literally they’ve thought of everything.
3 September 2021
Very good
The grounds were beautiful and we'll maintained. Staff extremely helpful and professional. Great water features
My room's view might as well have been in a prison. I understand you shouldn't expect much for $ 450.00 a night , but really ?
19 August 2021
It was a solid, nice luxury hotel with great service and ambience (Cactus garden) and delicious food
The location was okay- didn't seem to be around anything in Scottsdale but it was our first time there so not sure if there was a central Scottsdale location but the property is quiet. The rooms were modern and clean and roomy- very nice bathroom. The customer service was great and LOVED the cactus garden walk not far from our room. The restaurant on the first floor overlooking the pool was fabulous!
Some of the furniture in the room and on patio was old and stained-looking. The pool was a bit dirty... hair and dried leaves so could have been cleaner.
19 August 2021
Exceptional
Everything was beautiful. Pleasant and courteous staff. Loved all the warm pools. Pools stayed open 24 hours.
I changed room as I preferred staying in the main building. Where they had elevator access.
13 August 2021
Fabulous
Everything was clean. The pool layout is pretty cool. Services providers on the property are very responsive.
11 August 2021
Exceptional
Service was excellent! Will return and had a great stay.
Food and Drink prices were very expensive. Don’t mind paying more at upscale resort but they were exceptionally high.
9 August 2021
Excellent staff, accommodations and food.
Gift shop has no refund policy. Manager was not helpful had to go to the registration desk. Receipt said refund within 30 days of purchase and she only honored due to the registration desk calling her. Items are expensive so beware before you purchase. Not owned by the hotel.
9 August 2021
Great vacation! Will come again
For the cost of the vacation, I would expect complimentary breakfast! Eating 3 meals a day at the restaurants cost as much as the vacation!
14 dollars for a bowl of oatmeal, this is just plan ridiculous!
8 August 2021
EXACTLY what I needed from a vacation
The restaurants in the hotel were a major PLUS and the food was exceptional (at J&G where we ate)
N/A
7 August 2021
Greatest place!
My family and I just spent 6 nights and loved every minute! The place is absolutely gorgeous and has everything you need. The staff were the friendliest staff and went above and beyond. All the restaurants are great. Our last night we ate at J&G steakhouse. It was amazing! We will definitely be back again to stay at the Phoenician.
1 August 2021
Perfect getaway for me and my wife’s anniversary!
Everything was luxurious and wonderful. We couldn’t have asked for a better place to spend our 20 yr anniversary.
Food was too expensive and there were a few spiders in the bedroom but nothing major.
18 July 2021
This property is luxurious
This is a five star resort and all the restaurants have amazing food
29 June 2021
Wonderful
I loved everything about the resort
Great view
28 June 2021
Will be coming back to The Phoenician, for sure!
Super-friendly staff. All facilities are very well maintained. Perfect place for a family vacation. Both restaurants within the resort have excellent food and service.
There was nothing we didn't like. Everything was perfect throughout our stay.
24 June 2021
Wonderful hotel. Might need a little more attention to detail with room cleanliness.
The service at the pools was exceptional. They brought towels and water, and it was easy to order from the waitress. Top notch. The bar area was beautiful.
Our patio was sticky on the floor -- don't think it had been cleaned in awhile. The toilet paper dispenser kept falling off. The hallways had a little trash on the floor.
15 June 2021
Exceptional
Wonderful property. Well maintained. Can’t wait until it is completely opened back up
28 April 2021
It was great pversll
Very good. Great staff
My airport limo was not aware of my departure time
26 April 2021
Very good
Great pools, clean rooms, great food.
Clumsy check in, slow drink service poolside, make sure you understand your room view before you book...the “Superior” room with a resort view could potentially be looking at a wall.
4 October 2023
Dress nice if you want fast, friendly service and prepare to boil in the hot tub.
Food was good as always and location is top notch for accessing Old Town Scottsdale. J & G Steakhouse is one of the best Jean Georges locations we have experienced.
The staff in the lobby bar were very snooty; observation suggest they very much rate guests based on their appearance. Also, the hot tubs shut off at 6pm! Considering we were there in the summer months, one would only likely use the hot tub at night.
2 June 2023
Overall, we really enjoyed our stay. I did ask for a room with a different view because our first room overlooked the ro
Beautiful location. Great food and drinks. Excellent service.
They make you close the umbrellas by the pool when it gets too windy. This is unacceptable in the hot AZ sun, at a high end resort during the Summer season…. get more substantial umbrellas or figure out how to manage the issue so guests can be comfortable. Most are there to relax by the pool, and not having access to the umbrellas is sort of ludicrous.
22 August 2022
average
the pool was nice and the staff was very friendly.
there was black mold in the vent in my hotel room. The room in geberal was nothing special.
31 July 2022
Answered above
The room did not have Kleenex, a pen, cotton balls, or any of the normal amenities
Answered above
15 July 2022
Very poor
There was NO ADVANCE notice that there was an emergency drill. I was told that the common areas had a pre announcement that it was JUST A DRILL. I did not hear any pre announcement IN MY ROOM. I honestly thought there was an active shooter on property. Management was dismissive when I explained this. Then, the next morning at 530am, a leaf blowing grounds keeper woke me up. I was only there for.a week to just get some much needed rest. At 545am I walked to the front desk and checked out and immediately went to the Scottsdale Fairmont Princes. After telling my story at my next business meeting with my staff, we have collectively made the decision to remove the Phoenician hotel from our out of town hotel list for our clients, business associates, family and friends. The assistant manager, Deven, sent me an offensive plancating email which I distributed and discussed during our staff meeting. Not one person in attendance could understand his purpose except for irritating an already unhappy guest. The Scottsdale Fairmont Princes actually gave us 2 free spa services to make sure we were able to relax after the Phoenician experience. The Scottsdale Fairmont Princes wants our business. The Phoenician could car less.
Everything Except the Spa.
11 July 2022
Nice stay but would rather choose another facility due to excessive price of rather plain room
The outside grounds were wonderful. Loved the gym.
The king room was sort of plain and dated. Good attention given to the outside area but the room itself was disappointing. I have stayed at much better decorated rooms for far less money. Over priced.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Snack bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Safety deposit box
- - Car hire
- - Heating
- - Air conditioning
- - Designated smoking area
- - Minimarket on site
- - Paid WiFi
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
Activities
- - Tennis court (additional charge)
- - Sauna (additional charge)
- - Golf course (within 3 km) (additional charge)
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Cycling
- - Evening entertainment
- - Tennis equipment (additional charge)
- - Beauty Services
- - Facial treatments
- - Hair treatments
- - Manicure
- - Pedicure
- - Body treatments
- - Body scrub
- - Body wrap
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Spa/wellness packages
- - Back massage
- - Neck massage
- - Foot massage
- - Couples massage
- - Head massage
- - Hand massage
- - Full body massage
- - Personal trainer
- - Fitness/spa locker rooms
- - Live music/performance
- - Bicycle rental
Outdoors
- - Garden
- - Outdoor pool
- - Sun terrace
- - Outdoor pool (all year)
- - Outdoor furniture
- - Outdoor fireplace
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
Pool and wellness
- - Water slide
- - Heated pool
- - Sun loungers or beach chairs
- - Sun umbrellas
- - Kids' pool
- - Swimming pool
- - Swimming Pool
Entertainment and family services
- - Kids' outdoor play equipment
Parking
- - Parking garage
- - Electric vehicle charging station
- - Accessible parking
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
- - Higher level toilet
- - Lower bathroom sink
Miscellaneous
- - 24-hour security
- - Key access
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available
22 September 2021
Beautiful stay!
Gorgeous property with huge luxurious rooms.