Occidental Praha Wilson Hotel, Prague

Ideal location. Fabulous room, nice balcony, great shower. Very comfortable and the staff were very nice and helpful.

Nothing

Right in front of the museum. Close proximity to nightlife attractions. Very welcoming staff. Good value for money

Rooms are quite small.

This is not my first stay in this hotel. It has beautiful rooms, comfortable and well-equipped. Location is great, in the city centre and just next to red and green metro lines. It is in a walking distance from Old Town square. There are a lot of restaurants around working till late. Personnel in the hotel is also nice.

Staff room with a view and breakfast

The room was clean and spacious. The location is exceptional (Wenceslas Square and the National Museum). There was even a coffee maker in the room (a nice touch) and many complimentary amenities.

The location and staff were great

The pillows on the be were very tall. We slept without pillows

The location was great and the breakfast was really good. In a perfect location to walk the sights while less than 10 minutes walk to the train station.

Can't think of anything we didn't like really. It is a great , well managed property.

Great location, friendly service.

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Good location, clean with good amenities. Very nice breakfast

The phone needs instructions

Great staff!

Great location, friendly and accommodating staff, very nice room, solid breakfast.

The view of the National Museum from the room was worth the cost of the room alone. Also, the room was extremely quiet even though it is on a street with a lot of traffic and was in a busy part of town. The staff were wonderful and helpful and the daily breakfast was a great and affordable way to start off the day. The hotel is within walking distance of most of the major sites and the metro is right outside the entrance. The train station is about a 5 minute walk.

The only minor glitch was the television set which did not turn on properly. We always had to reset it (I think it was an internet issue).

Location and stuff.

The facilities are not compatible with 5 stars hotels.

The overall environment, breakfast and service were all excellent. The bed was really comfortable too!

It was a little cramped. The room had a strange layout.

Every thing just wish they had a gym

Nothing I didnot like

Good location, comfortable and clean room. Nice breakfast, value for money The overall interior looks a bit like post-soviet style

The location is excellent The staff are really helpful and friendly The breakfast was excellent with a good choice

The room was beautiful, with an excellent bed, a nice leather chair, a useful desk and desk chair, a wardrobe and minibar. The bathroom was very nice, though it did not have a bath - it had a walk-in shower. The hotel's location is excellent, right on the edge of Wenceslas Square and within easy walking distance of the railway station (which is also where the Airport Express picks up and drops off passengers). Despite the central (and busy) location, the sound insulation was very good and I had no noise disturbances at all. The view of the museum building across the street was excellent.

Check out was a bit of a problem. I had to leave early for the airport and had to wait for some time for someone to come to reception to do the check out. This took a while, and the clerk said that I had to pay the city tax, which the booking (via Booking.com) said I had already paid. I did not have time to argue, so I paid (again), but then made a complaint via the hotel's online system after I double checked my booking and found that I had indeed already paid. The customer service person online responded fairly quickly, saying that I had paid before and that the new charge would be refunded to my credit card, which I am waiting for (it should appear soon, I hope, but it's only been a few days). This was annoying, but has been dealt with. Otherwise, I was surprised at how few English-language TV channels were available (two).

All good. Especially location.

The location is perfect to be in centre of Prague. The room was very clean.

It felt very luxurious with robes and slippers and a balcony over looking the history museum and Main Street. Great location for us as we had to get a train at 6am and it’s 5 minutes walk from the station!

No problems!

Location, bed and staff

location was convenient

couldn’t open windows in room

Breakfast was good

Mattress is very bad and saggy even after I flipped it, also the furniture is very old and the room has a stinge smell in it.

Occidental Praha Wilson is truly spectacular in service with exceptional staff who take care of your little needs, everyone speaks in English, and the room with the Muzeum view is perfect and gives an excellent overview of the main street. Breakfast has many choices from scrambled eggs to toast, croissants, juice, and smoothies. I love Occidental Praha Wilson and it makes the stay very relaxing and comfortable.

Nothing as such so far