Belmond Copacabana Palace Hotel, Rio de Janeiro

Wonderful hotel . Excellent service . History. delicious food ,great variety of Brazilian dishes and pastries .

excellent breakfast, pool and service.

rooms might get some upgrade and tv have just a few channels

Everything about this Belmond hotel speaks of comfort and service.

Nothing of any real importance, although there are a few niggling issues such as not being able to access your bath towels easily from the shower etc… but really they are such first world problems.

Our experience at Copacabana Palace Hotel was nothing short of fantastic. From the minute we arrived, we were welcomed with open arms. Our suite was exceptional, stylishly decorated and offering a breathtaking view of Copacabana Beach from our balcony. The hotel even surprised us with complimentary prosecco and chocolates, adding a special touch to our engagement celebration. Amenity-wise, the pool was the perfect oasis, inviting and beautifully designed. The breakfast buffet was another highlight, boasting a range of quality options and even featuring champagne—what a way to start the day! The staff made us feel truly special throughout our stay. Eduardo, in particular, was a gem. Not only did he come to our rescue with water during our city tour, but he was also a delightful conversationalist who added a personal touch to our experience. To sum it up, Copacabana Palace was more than just a hotel; it was an experience that left us feeling cared for and cherished. We can't recommend it highly enough and WILL be coming back!!!! (For our honeymoon!)

....leaving

very good food and accomodation

Attention to detail was excellent. Service was incredible. Lots of very thoughtful small touches. Cipriani one of the best meals we ever had and the Michelin star is very well deserved. Massage was one of the best I’ve had and other services like haircuts/gym were very good indeed. Pool was gorgeous (although weather sadly meant we didn’t use it).

We did have some problems with meals at the Pérgula restaurant. Slow / mistakes with orders etc. Not clear what was happening there as everything else was excellent.

Everything

- spotless customer service. I believe it is the best I have ever experienced - big spacious rooms, closets, bathrooms - convenient location in the heart of the Copacabana beach - very delicious breakfast with many options. Staff suggests a lot of new things to try. Very pleasant experience - 2 Michelin restaurants right on the hotel area

- it was stated that the hotel has their own piece on the beach but it turned out to be a really small area with the beach lounges pretty far from the water, so you have a view on the garbage cans and other people umbrellas. The staff member refused to open the umbrella explaining that the wind is strong. It was partially true but at the same time all the other people on the beach (outside Copacabana Palace area) had their umbrellas open and they were fine. So beach experience is really far from the magnificent service inside the hotel

Welcoming from the second you arrive. Accommodated a very early check in and at short notice. The hotel does a great job at being very elegant and sophisticated but doesn’t feel stuffy and has a great atmosphere. If you’re coming to Rio, I wouldn’t have any second thoughts about staying here. I’ve been to Emiliano, Sheraton and Hyatt in Rio and they don’t even come close!

The attention to guests was excellent

The well maintained property

Simply everything was at the highest levels of excellence, in a warm and personal way. Truly special experience!

Home from home, faultless - best hotel I’ve ever stayed in.

Everything exceptional. Attention to detail, everything. It’s expensive but actually good value for what you get. Definitely a destination hotel if you get the opportunity

The building is a classic . The stuff of dreams . The room was enormous with a view of the beach . Everything was thought of and the housekeeping was exceptional . The bed was super comfy . The pool area is elegant and a wonderful place to watch the world go by . I dined in Pergola and Ciprianis. Both were excellent . The breakfast is world class and every possible item is available . But what makes this hotel truly exceptional is the PEOPLE. The personal touches , the attentive but not overbearing service . Quiet efficiency everywhere and nothing is too much trouble . I have stage in two six star hotels and have NEVER felt so well looked after . As a woman travelling alone that says everything

nothing xxx

This place is amazing . Old fashion great way to do things! Service is impeccable. Breakfast is a dream. The bed is super comfortable, the rooms are spacious. we stayed at the from suite with views of the beach. Amazing! We stayed in many hotels but this is definitely one to return. Thanks for all the good memories guys.

Nothing to fault

Old building nicely maintained, high ceiling, very nice staff

City safety

Wonderful

It was great

We felt like in a mother"s house, because despite glamour and luxury, all employes were very simpathetic and kind.

To be advertised about the risk of bed persons in front of hotel or at the beach, make us afraid. Security question must be improved.

Beautiful location

There was no 220 V connectors for a prestige hotel That was disappointing.

We were upgraded to a magnificent suite on the 6th floor. it was outstandingly, superb and enhanced our stay at the Palace and in Rio! shout out to Eugenio and the whole 6th floor team.

Elegant, gorgeous property with fabulous amenities and breakfast. great location and joyous staff.

just perfect.

Location is excellent. It’s a historical building with beautiful architecture and excellent service.

Price is high. But worth if you are celebrating something special.

amazing in all ways. staff could not do enough for you. beautiful rooms. lovely food and drinks.

Everything!

Nothing.

Breakfast was excellent and the staff were so friendly and helpful. We looked forward to our breakfast each morning. The pace was a little slow but that's fine when on holiday. The rooms were really large and very comfortable for families. The pool was also beautiful and relaxing.

Check in was not overly informative, however they gave us a late check out. It was not very lively in the evenings and there was a very large area on the first floor that seems under utilized - so much potential to do more.

The staff was extremely attentive. They are very knowledgeable and professional. There seemed to be three people at your side every minute making sure you had what you wanted. The hotel is directly across from the huge Copacabana beach. The hotel pool is large and is surrounded by the hotel and its three restaurants. Its a great place to spend the day. The Palace is all about service and luxurious surroundings. It was a great place to stay and relax.