Sorrento Hotel, Seattle

Our room was clean. Loved the coffee machine. Every staff member we interacted with was exceptionally kind and helpful. The hotel comped us the parking fee for one night because of the noise issue.

entry is always really beautiful. The rooms are real nice but need some work cosmetic. The shower was great and there is a great bakery just up the street called Sugar Bakery.

The room could have had the heat on and warm before entering the room. Hand towel was frayed a bit.

Vintage and character

stained sheet and one person valet

large room, nice lounge

very loud location (perhaps due to being near a hospital), unusually cramped toilet area, outrageous parking fees

Restaurant Stella for breakfast, rug in the elevator stated the day so it is changed every day. The books in the room were amazing. Very nice bed too. Oh the lotion is so good as well.

The noise in the streets below, everywhere, it is under construction.

Friendly, great location, clean,charming

Water wasn't hot for shower. Mattress wasn't comfortable.

The historic building is beautiful inside and out. Our room was huge and very comfortable, especially the bed! The location could not have been more perfect for our purposes.

The tub and toilet part of the bathroom was beautiful, but cold. The sink area lacked a towel bar.

Beautiful old hotel that's been kept up very well. Beds are comfortable. Good water pressure in the shower, always a bonus! We stayed the night after a "silent reading party" which was a really fun night out for two book lovers. Staff is always kind and acommadating.

Would a appreciate a few more plug strips or USB hubs in the room.

Property was elegant, comfortable and had great bar and dining. Jazz night was great and all staff were friendly and helpful.

It was a little away from the main attractions and there were only 1 or 2 bars nearby

pleasing to look at, nice clean rooms

bathroom was cold, low water pressure in the shower, toilet bowl flush was faulty and stopped working.

beautiful hotel, close to many restaurants within walking distance, great friendly staff helping with anything you need, great brunch in room on the weekend

there is no microwave or fridge in the room

old fashioned. Hallways smelled musty, floors squeaked.

Room layout.

The history and look of the outside of the hotel

Slow wait service in dining room

It’s in a beautiful, old building. The room was huge and comfortable. The staff was friendly and helpful.

The elevator kept breaking down and needed to be reset several times during our stay, so we were walking up and down the stairs a lot, including when we checked in with our bags. The staff was kind enough to help us upstairs with our bags. The air conditioning in the room was loud and didn’t really cool the room enough.

classic classy old school

no pool or hot tub

Need a c

No a c

Great room, nothing bad can be said about it.

After a long travel day, we wanted to eat at their restaurant and avoid running around to find food. We've rushed thorough the city to get there on time, because they told us the restaurant closed at 9pm and they accept walk-in till 8.45pm. We arrived there right at 8.45pm. Ok, maybe it was 8.45pm and 30 SECONDS. They turned us away because the restaurant manager said "I just set the last customer at 8.45pm, so no, we won't seat you. You can come back tomorrow night if you want to." This is regardless from the fact that we pointed out we were guests at the hotel. I'd be fine with that if it was a cheaper kind of hotel, but after spending $350 PER FREAKING NIGHT, that's not the kind of welcome you expect.

beautifully appointed old historic property

limited facilities. no pool no breakfast place.

Very classy hotel.

Had lots of room

I like the feel of this hotel. It's a throw back to an era gone by and I liked that. It was not great that the elevator didn't work, but Stella, the restaurant was great. It enjoyed the music a great deal on Friday night and the staff across the board was kind and helpful.

That there was no coffee served in the lobby in the early morning and there were no food options apart from the restaurant.

Very large living space, very comfortable. The bed was exceptional.

Bathroom very cramped, poor layout of the commode. Could not control the heating, So the room has cold and uncomfortable. There were no charging stations in the room. Had to leave my phone at the front desk to be charged.

The lobby and dining/bar area has a nice ambiance. Friendly staff, clean, has good amenities. The room was spacious.

The room did not look complete. Molding on the sealing was not reached all the way to the corner and mirror on the wall was also cricked. The room was clean. The hall way smells like old carpet.

We got an upgrade. Staff changed sheets daily. Staff was super pleasant and helpful. You couldn’t hear noises of other rooms.

Tv didn’t have smart capabilities.