Hotel The Shilla, Seoul

249 Dongho-ro, Jangchung-dong, Jung-gu, Seoul, South Korea (show on map)

Expert reviews

CNN review:

“One of the fanciest, if not the fanciest hotel in South Korea, The Shilla has the prices and luxurious details to prove it. The luxury hotel is now one of the few in Seoul that actually houses a high-end Korean restaurant, La Yeon.”

Forbes review:

“For 1,000 years, “Shilla” referred to an ancient kingdom that dominated the southeast of the Korean peninsula, but now The Shilla Seoul is harnessing the power of its namesake to dominate the luxury market.”

Guest rating

This an aggregated customer review rating of Hotel The Shilla, Seoul. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.5 out of 5.0

Ranked 3rd in Seoul

162£144$200¥21200C$156A$156HK$1566S$264SFr188¥1270kr1650kr1208kr1558

What guests liked

All you need to know

The hotel is situated at 249 Dongho-ro in the Jung-Gu district of the city where it offers guests many standard amenities and modern facilities. Guests are sure to enjoy the best of hospitality services while staying in the rooms of Hotel The Shilla. The hotel is the ideal luxury getaway for travelers in Seoul as well as the perfect romantic getaway for couples in the city.

The hotel provides several dining options, 6 to be exact which is available to guests. The full-service spa is offered by the hotel to guests to get a full-body treatment. The hotel also provides a free shuttle to Shilla Duty-Free Shop as well as the Dongguk University Station.

The hotel rooms are well-furnished in modern décor while the rooms are decorated with warm but elegant color. The hotel rooms are spacious and feature the most elegant furniture.

Guests are sure to enjoy the luxury lifestyle of the Hotel The Shilla.

The hotel offers chic room options such as Superior Suite Double Room, Special Upgrade Deluxe Twin Room and Deluxe Double Room.

Rooms in the hotel are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, a minibar, a comfy seating area, tea/coffee maker, air conditioning and a comfy bed. Some rooms in the hotel come with a separate shower and bathtub.

The hotel provides concierge services, luggage storage, a 24-hour front desk, valet parking, daily maid service and room service.

 

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Location

Recent guest reviews

5.0

Poorume

15 October 2023

Everything was excellent, it was a special moment at the Shilla hotel!

The staffs were super kind and the service was exceeding my expectation. The breakfast was amazing, I enjoyed the various range of food there. Swimming pool facility was great, beautiful view at the room as well.

5.0

Jinlang

15 October 2023

nothing better than Shilla Seoul

breakfast is fabulous

nothing

5.0

Dongah

15 October 2023

Comfortable, excellent service, wonderful stat

Excellent service, very attentive.

Pool facilities could be updated

5.0

Neil

13 October 2023

Exceptional

Beautiful hotel, delightful staff. Our stay was a total joy

4.0

Phuong

28 September 2023

Very good

Immaculate service

No lift from car park to hotel. Had to walk up stairs.

4.0

Kaitlyn

21 September 2023

Very good

The staff were super friendly, accommodating and warm. Anything you needed they did it efficiently and with professionalism. Food was absolutely delicious, especially room service meals. Room was extremely clean and fresh every day, also very big, felt very lush and spacious. We also used the laundry service that was perfectly done and super speedy.

It was disappointing that on the weekend, despite pre-paying, we had to wait for up to half an hour for a table at the buffet breakfast.

4.5

Alexandra

14 September 2023

Excellent hotel

Professional staff, exceptional food at the Parkview breakfast and dinner buffet, exceptional coffee at the Library, stunning view, comfortable bedding, best smart toilet, concierge is next level - helpful with even complex requests.

The Shilla is one of the best hotels in Korea, we stayed here three times. However, this time was slightly disappointing because of the initial state of our room. The room was next to the lift, which cause occasional noise. It felt like the room stated empty for too long because it took a long time for aircon to get going and bathroom tropical shower was blocked and there were holes in our bedding. Staff were helpful and fixed everything within 24h.

5.0

Alexandra

14 September 2023

Sophisticated Luxury

Kind and professional staff, clean rooms, excellent food, attention to details, wonderful music playing everywhere, best smart toilet we experienced in hotels across the Korea, comfortable bed, gym has all facilities even gym clothes is provided, stunning view on Namsan Seoul Tower and park. We also used Urban Garden for additional charge, it is great and staff is very helpful.

Nothing, all was great.

4.0

Yvette

9 September 2023

Very good

The rooms were super clean and nice. The view on the 'temple' was great

The concierge service could have been better and the breakfast was super expansive

4.0

Kevin

8 September 2023

Very nice hotel and stay - but especially for business

Very nice and well kept interior and amenities, staff was very friendly. Spacious rooms with nice views. Good location. Very nice restaurant with Layeon in house (that deserves its third star back…)

Overall too much business-like all around the hotel when travelling privately - conventions / trade shows, constant business talk around is unavoidable. Would therefore personally not go again (unless on business travels)…. Surprising that a lot of reception staff doesn’t speak proper English - not great if solving some problems and you are misunderstood (esp over the phone)

5.0

Michelle

14 August 2023

Exceptional

Excellent in every way

5.0

Jiangning

22 July 2023

Excellent hotel with outstanding service

The Shilla was excellent. Service was outstanding - every staff member I met was warm and friendly and remembered my name which made my stay feel extra special. I loved the wellness centre - a variety of facilities and I could spend a lot of time there. I used the pool, jacuzzis, sauna and gym. Impressive facilities and very spacious even compared to many 5 star hotels I visited.

5.0

Kim

1 July 2023

Fantastic hotel and lived up to all expectations.

The food, location and amenities was fantastic. We would stay with Shilla again.

Airconditioning in high humidity wasn’t working very well especially at night.

5.0

Abdullah

27 June 2023

Excellent 5 stars experience

The welcoming staff The location How close the places to almost everything being in the middle with great view of Namsan tower # THEY HAVE AC | not all the hotel have that be aware in the summer when it’s over 30-35 👀

Honestly nothing .. but I wish they had more western food on the “ all day menu “ like pizza or yogurt or those small little things extra to what they have .. but still they have a great menu 👍🏼

5.0

Chi

16 June 2023

Exceptional

The hotel is very clean, located in the central so it was easy to get around. All staff were very friendly. I'll definitely book again next time I'm in Seoul

5.0

Sunny

13 June 2023

it’s a serene place with the best views.

it was gorgeous with the Korean traditional architecture and a modern twist. The staff were really nice and professional yet personable. Highly recommend.

the breakfast buffet- not enough traditional Korean dishes. I wouldn’t eat there unless they offer plenty of options including the Korean cuisine

5.0

Juliejane

6 June 2023

Excellent Hotel

We love the place! When we arrived they upgraded our room because we checked-in a bit early and it was the room that’s available on our arrival. The location was perfect! It’s close with everything! Our window view is Namsan Tower and we can even see the whole view of the pool. The facilities are excellent! They have a gym, indoor pool and outdoor pool and they have staff literally everywhere! The staff were lovely and welcoming as well. The room we stayed were pretty big with a separate lounge area. They have toiletries and always re-filled them everyday. The place also have like an old historic building on the entrance. I don’t really know what it’s called but it was fascinating to me. If you want to shop in the most luxurious way, no worries they have Hermés shop literally in the building! The staff also helped us translate to the taxi driver where we wanted to go.

Nothing I could think of!

5.0

James

1 June 2023

Beautiful aesthetic facility. Efficiently operated and welcoming and hospitable.

Staff were professional, friendly and helpful

N.A

4.5

Monica

20 May 2023

excellent stay.

excellent service

too expensive. little more updating needed.

4.5

Monica

20 May 2023

I traveled 25 days and changed 11 times locatons .. throughout all accommodations Shilla was excellent, but price is ver

you need updates your wall covers.. was outdated and dirty.

price was too expensive.

4.5

Clemens

16 May 2023

High end luxury hotel with a great gym and wellness area

Feels very luxurious - clean and modern look and feel - the executive lounge was a great place to hang out for afternoon tea - the gym and wellness areas were truly excellent

For such a large and established hotel the service was not always 100% there. Staff were very polite and eager to chat, but one day our room did not get cleaned, and the taxi service in front of the hotel was quite chaotic (there was an event when we were there so that may have made things worse, but it is a bit galling if you have to wait for a taxi for 20 mins)

4.0

Bastiaan

16 May 2023

Very nice hotel

Very good looking hotel with excellent staff. We really liked the big rooms with nice bathrooms. We overall enjoyed our stay here.

Location is not that great on top of a hill. Prices for all the extra's are way too high. For example, the bar is abnormal expensive (cappuccino is more than $13,- each) and the outdoor pool is $65 only for entering.

4.5

Andrea

5 May 2023

Fabulous

Room breakfast staff

I felt it was insulting to change guests for a cup of coffee in a paper cup to grab before a 7 am taxi to the airport. Not the mark of a deluxe hotel

5.0

Sophian

2 May 2023

Exceptional

great place with even better concierge service

everything was great

5.0

Cecilia

25 April 2023

overall: amazing!!!

top of the hill, view is very calming

a bit far from hustle and bustle of the city must take shuttle or taxi

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (free)
  • - Adult only

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Private check-in/check-out
  • - Invoice provided

Activities

  • - Sauna (additional charge)
  • - Fitness centre
  • - Hot tub/Jacuzzi
  • - Mini golf (additional charge)
  • - Indoor pool
  • - Indoor pool (all year)
  • - Public Bath (additional charge)
  • - Beauty Services
  • - Facial treatments
  • - Make up services
  • - Hair treatments
  • - Manicure
  • - Pedicure
  • - Hair cut
  • - Hair colouring
  • - Hair styling
  • - Body treatments
  • - Body scrub
  • - Fitness
  • - Fitness/spa locker rooms
  • - Live music/performance

Outdoors

  • - Garden
  • - Outdoor pool (additional charge)
  • - Outdoor pool (seasonal) (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Accessible parking

Pool and wellness

  • - Pool with view
  • - Heated pool
  • - Pool bar
  • - Pool cover
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool

Entertainment and family services

  • - Strollers

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
Check availability 162£144$200¥21200C$156A$156HK$1566S$264SFr188¥1270kr1650kr1208kr1558