Shangri-La Hotel, Singapore

22 Orange Grove Rd, Singapore 258350 (show on map)

Expert reviews

Frommers review:

“Spread out and framed in lots of cooling green foliage and colorful splashes of bougainvillea, the hotel is a favorite for heads of states and anyone who appreciates its gorgeous high-ceilinged lobby, old-world grace, many good restaurants, and extensive amenities.”

Featured as Frommer’s Exceptional Choice in  Singapore.

Travel+Leisure review:

“Tucked in a “quiet location with plenty of outdoor space,” per one reader, this elegant family-friendly hotel offers a great deal on its lush 15-acre estate. Its nearly 800 rooms are spread across three separate wings, and the grounds also house 11 dining concepts, a seven-room spa, four tennis courts, and plenty of indoor and outdoor activities for children.”

Featured in Travel+Leisure’s Top 100 Hotels in the World.

Fodors review:

“For 30 years the Shangri-La has been one of Singapore’s top hotels, and the service is some of the best in the city. The hotel has 15 acres of flowers and plants, visible through the glass wall that encloses the lobby and dining areas.”

Featured as Fodor’s Choice in Singapore.

Telegraph review:

“After decades in business as Shangri-La’s maiden property, this gorgeous grand dame of luxury continues to deliver.”

Guest rating

This an aggregated customer review rating of Shangri-La Hotel, Singapore. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.5 out of 5.0

Ranked 7th in Singapore

158£141$196¥20776C$152A$152HK$1534S$258SFr184¥1244kr1617kr1183kr1526

What guests liked

All you need to know

This five-star hotel is situated on 22 Orange Grove Road in the Orchard district of Singapore where it offers the best in hospitality services. The hotel provides nothing short of hospitality excellence, and it provides guests with everything they would need for a comfortable stay. The Shangri-La Hotel is the best place to lodge for tourists and visitors in the city looking to have a memorable stay. 

It is not uncommon to see rave reviews by former guests of the hotel as a result of an unmatched and unrivaled level of hospitality that the hotel offers. Shangri-La Hotel is home away from home.

The five-star hotel offers chic and luxury room options such as Garden Wing Deluxe Pool Twin, Tower Wing Deluxe Twin Room, Horizon Club Junior Suite Twin, Deluxe Family Twin, Deluxe Family King and Garden Wing Deluxe City King. Other suite options include a Themed Family Suite, Tower Wing Grand Suite, Valley Wing One Bedroom Suite, Valley Wing One Bedroom Suite, Tower Wing One Bedroom Suite and Valley Wing Shangri-La Suite.

For an adventurous stay littered with memorable and unforgettable experiences, the Shangri-La Hotel is the place to be while in Singapore.

The rooms in the hotel are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with cable channels, air conditioning, a minibar and a comfy sofa.

The Shangri-La Hotel rooms also come with a private bathroom with thoughtful touches such as free toiletries, bathrobes and bathroom slippers.

 

Lowest price guarantee

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Location

Recent guest reviews

5.0

Juliet

17 February 2024

Overall very clean convenient stay

Very clean well appointed hotel

Inconsistent booking.. a friend booked same rate as I she got free breakfast I didn’t I also wish the shuttle could stop at more places along the way

4.0

Kk

15 February 2024

Short staycation

Nice hotel for a break

5.0

Rheno

15 February 2024

Overall, I would stay here again.

Clean, well looked after and staff were friendly

Location was a bit too far from the city for me, would have loved to walk to the city but only 10-15mins to the city wasn’t too bad.

5.0

Theo

14 February 2024

Excellent hotel, fantastic location.

Fantastic service, very clean and loved the breakfast buffet.

Nothing

4.0

Peter

11 February 2024

Nice hotel in Singapore

The hotel have a very good location and is one of the best 5 star hotels. We book the Garden Wing and we receive a great room and a spacious bathroom. The buffet restaurant you have to try there you find everything. Very nice swimming pool for young and old.

The breakfast was very good only the waiters are very rude I was still eating and they wanted to take away my plate, they did this two days in a row. the last day this really made me angry. Not done for a five star hotel.

5.0

Markku

11 February 2024

We were satisfied for our staying,everything worked out fine!

The breakfast was very good. There was available everything I could have wanted.The flow of the customers to breakfast was very efficient,You didn't have to wait for Your table too long!

There is nothing that comes to my mind right now!

4.5

Andrew

10 February 2024

5 star Hotel.

Five star facilities , staff & hospitality. Standards very high. GreAt for Chinese New Year celebrations.

Very little. Slightly out of centre ,

5.0

Helen

10 February 2024

We had a lovely time and the staff were delightful

We didn’t have breakfast in-house - our mistake.

Nothing

5.0

Maurice

5 February 2024

Exceptional

Good

Nothing

4.5

Khadka

5 February 2024

Fabulous

gym

non smoking room

5.0

Joseph

5 February 2024

Exceptional

Everything

Nothing

5.0

Bethany

4 February 2024

Relaxation plus

My intention was to spend a few days relaxing and rejuvenating after weeks in cold cold Europe. This hotel provided me with many options to do so. Pool, day spa, pedicure, room service and an amazing choice of restaurants.

I had to check out at 12 but didn't actually plan to leave for the airport until 5. Some of the options I would have liked to use were no longer available to me once I checked out.

5.0

Liam

25 January 2024

Superb

All of it breakfast and room was amazing and the staff was so very helpful. Will definitely return again soon thank you so much.

Nothing

5.0

Judita

23 January 2024

Had a wonderful time, would come back anytime

Everything

Nothing

5.0

Francis

21 January 2024

Big rooms, big balconies, great pool, great location, great breakfast, great staff

We first stayed here nearly 30 years ago and it's still our favourite hotel in Singapore. It probably has the biggest rooms in Singapore and it definitely has the biggest pool. Rooms in the garden wing are really big, with a full size sofa and they have big balconies, which is almost unique in Singapore. The location is great: just off the end of Orchard Road so you can walk to all the big shopping malls. Breakfast is expensive but fantastic. There are Asian, Japanese, noodle, Indian and Western sections. If you don't want to pay for the breakfast there is a lovely coffee shop/bakery in the lobby. The hotel is very child-friendly, mainly because of the big pool but there are family rooms and a separate section in the restaurant for families. The gym is big and professionally-equipped. The staff are wonderful and always go the extra mile to help.

The wi fi is a bit patchy and sometimes drops out.

5.0

Lokendra

20 January 2024

We enjoyed our stay

Excellent

4.5

Felicia

20 January 2024

One of my all time favorite in Singapore. My usual stay 👍🏻

Very comfortable bed and spacious room, lovely resort, its an oasis in the city.

None

5.0

Moira

19 January 2024

Wonderful

Everything

Nothing

5.0

Neskib

13 January 2024

Exceptional

Best breakfast buffet I've ever had. Other restaurants were pretty great too. Wonderful room. Clean and comfortable. Great service.

5.0

Anil

11 January 2024

Absolutely fabulous!

Everything from the warm and friendly welcome we received at check in by Ms Jas extending to everyone we interacted with at the hotel until checkout, made it a wonderful experience for our family.

4.0

Lia

10 January 2024

Excellent place to stay in Singapore for families.

Excellent for kids and families, very friendly staff, beautiful pool and grounds, room service food was very good.

Bit stingy on teas etc especially considering cost per night, fresh milk in the room would be great too instead of powdered crema. Disappointed that tennis court was an added cost rather than complimentary for guests like the pool and gym.

5.0

Shannon

9 January 2024

Perfect in every way

This is our second time staying here with our two young children and it's wonderful. They really know their customer and make it such a pleasant experience for families. It's equally lovely for children and adults, we all loved the buffet breakfast, everything you could ever want was there. We had some lovely afternoons in the lobby lounge which was really relaxing and some fun pool time. Perfect.

5.0

Roy

7 January 2024

superb

staff amazing location relative to botanic gardens breakfast and afternoon/evening drinks in valley wing

4.0

Yee

7 January 2024

Value for the money especially kids enjoyed the facilities so much

Friendly staff, kids facilities, the room is spacious and clean

NA

5.0

Helen

6 January 2024

We would stay here again with our kids. It is fantastic with kids and the concierge was amazing! As we have a lot of los

The location and the kids play areas. The concierge team was also very patient with us!

The toilet had a tiny bit of a smell.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits

General

  • - Room service
  • - Non-smoking rooms
  • - Airport shuttle
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (free)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out

Activities

  • - Tennis court (additional charge)
  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi
  • - Tennis equipment (additional charge)
  • - Beauty Services
  • - Facial treatments
  • - Spa facilities
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Fitness
  • - Yoga classes
  • - Fitness classes
  • - Personal trainer
  • - Fitness/spa locker rooms

Outdoors

  • - Garden
  • - Outdoor pool
  • - Outdoor pool (all year)

Entertainment and family services

  • - Babysitting/child services (additional charge)
  • - Indoor play area

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Accessible parking

Accessibility

  • - Toilet with grab rails

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Pool and wellness

  • - Sun loungers or beach chairs
  • - Sun umbrellas
  • - Kids' pool
  • - Swimming pool
  • - Swimming Pool

Miscellaneous

  • - 24-hour security
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - Fire extinguishers
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 158£141$196¥20776C$152A$152HK$1534S$258SFr184¥1244kr1617kr1183kr1526