Hotel Mandarin Oriental, Tokyo
Expert reviews
“Located in the historic Nihonbashi district just steps away from the venerable Mitsukoshi department store, this sophisticated hotel occupies the top floors of the soaring Nihonbashi Mitsui Tower, affording outstanding city views from its 38th-floor lobby, its restaurants, and guest rooms.”
Featured as Frommer’s Exceptional Choice in Tokyo.
“The concept of all Mandarin Oriental hotels is around a sense of place, and this version focuses on water and wood and is designed like a tall tree with the bedrooms as its branches.”
Featured as Fodor’s Choice in Tokyo.
“Walk past the long black stone table topped with an elegant pine tree-inspired work of art and the floor lanterns with shaggy white shades to descend the stairs to the 37th floor, where a trio of stacked fireplaces at Sense Tea Corner lights up a dramatic wall of fire.”
“A sensual, grown-up, high-rise hotel with seriously fine dining. It’s far enough from the bustle to be peaceful, but close enough to be convenient.”
What guests liked
- Friendly staff
- Great views
- Great location
- Comfortable beds
All you need to know
The Mandarin Oriental Hotel is located on 2-1-1 Cho-Ku Nihonbashi Muromachi area of Tokyo where it offers nothing short of five-star hospitality quality to visitors and guests in the hotel. The hotel is the best place to stay while in the beautiful city of Tokyo. Modern amenities and facilities are available in the hotel as well as friendly staff that will make guests feel welcome the very moment they step into the hotel premises.
The hotel boasts some excellent restaurants and an award-winning spa which is available on the 37th floor of the hotel. The Mandarin Oriental Hotel also offers a breathtaking view of the city.
The hotel offers chic room options such as Deluxe King Room, Premier Deluxe King Room, Deluxe Twin Room, Grand Twin Room, Grand King Room and Junior Suite. Other room options include the Premier Deluxe Twin Room which is fitted with VIP facilities.
The hotel is just a 5-minute walk away from the Tokyo Stock Exchange while the JR Tokyo Station is about an 8-minute walk away from the hotel. The famous Tsukiji Fish Market is a 10-minute drive away from the hotel.
The on-site hotel restaurant offers a wide variety of local and international cuisines, prepared from fresh ingredients and served exquisitely in a stylish and refreshing setting.
Other services, facilities, and amenities such as concierge services, luggage storage, 24-hour front desk, airport shuttle, daily maid service and room service are provided by the hotel.
Enjoy the best of Mandarin Oriental Hotel Tokyo.
Lowest price guarantee
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Location
Recent guest reviews
Hsiao
2 July 2023
Thank you for sending the chocolate I forgot to my next hotel, I really appreciate it.
The space and your serve.
No
Neda
15 June 2023
Best Hotel Experience you will ever have
by far the best hotel experience I have ever had in the world. The staff goes above and beyond any expectations that I could have thought of. The food is delicious and the Mandarin Bar has some amazing drinks. The staff is so kind and the concierge was so helpful booking restaurants and she even walked me to the train station to show me how to reserve a seat on the Shinkansen.
nothing
Sara
13 June 2023
luxurious and welcoming
very luxurious, excellent location, amazing service, took care of welcoming the kids with pajama and welcoming card and a panda toy, excellent restaurants, the room was huge.
nothing
Musa
30 May 2023
Very good
They hosted us in a very nice room. The staff is very good in general. The rooms are very nice. In terms of price performance, unfortunately, the hotel does not give value for its price. We ate at all their restaurants. All were successful. Restaurant staff are also very kind.
They took the payment from my credit card 3.4 days before the day of stay. However, when we checked into the hotel, they took payment from us again. Returns took too long. They are unfairly processing your money by withdrawing money from your credit card. It is not ethical to withdraw money from the customer repeatedly.
Beatriz
9 May 2023
Exceptional
everything
Beatriz
9 May 2023
Exceptional
everything
Andrew
4 May 2023
Exceptional
Easily the best hotel experience I had while staying in Tokyo. Hotel staff was wonderful, rooms were luxurious, fantastic location (located literally on top of Mitsukoshimae station / ginza line). They were so attentive to details and were always ready to help whenever we needed assistance. Would definitely stay again, worth the price!
More of a personal issue, but for some reason my allergies flared up when I was in the room. Not sure if it was from the down pillows or if there was a small amount of dust, but my allergies cleared after leaving the hotel. Regardless, still had a wonderful stay!
Paula
27 April 2023
One of the best 5 star hotel experiences I’ve had.
Amazing concierge services, which for Tokyo was a requirement and they surpassed my expectations. Also loved the Ginza neighborhood it is in.
Alice
24 April 2023
Beautiful hotel but impersonal
Beautiful room.
No coffees in room. The staff very impersonal.
Gail
21 April 2023
Luxury in Tokyo
First class service and facility. Location is excellent. Pricey!
Octavian
19 April 2023
very good
the location is excellent
I was a little disappointed of not having a Nespresso machine in neither of my rooms and the room of my kids was in the opposite side of the corridor, when they should of been one next to the other, as requested.
Stephanie
15 April 2023
Very good
Conceirge team super helpful and one of the most compelling reasons to stay again. View and proximity to train both excellence.
Rooms and décor slightly outdated. Disappointing not to have more access to hotel restaurants. Seems like a great place to stay on business (and interestingly seemed like a lot of families) vs romantic getaway
Silvia
13 April 2023
Meraviglioso!
The structure is located on the 38th floor of a skyscraper in a wonderful district of the city. it is located a half hour walk from the Ginza district. The skyline observed from the rooms is breathtaking. the Hotel has a very nice hall and has several restaurants inside; also frequented by locals.
Nothing to complain.
Ilham
11 April 2023
Experience for anything
Pemandangan yang luar biasa
Not bqd
Theresa
10 April 2023
I loved staying at the MO Tokyo and definitely will be back here asap.
The view from my room (31st floor) was simply breathtaking, the room itself was beautiful and spacious, the bathroom was another highlight. The staff was very helpful and friendly - 10 out of 10, the barkeeper even created a special drink for me. I loved staying at the MO Tokyo and definitely will be back.
The portions at Sense restaurant could be slightly bigger…very tasty though.
Rong
26 March 2023
Very good
The staff are very friendly and helpful. Every time when we came back, they greeted us and helped us with our heavy shopping bags; the view is gorgeous and we really enjoyed it.
the facility is not very new, which I am a little bit disappointed.
Ana
26 March 2023
Amazing staff and service. Great hotel!
Best service ever. Wow ! Staff is amazing. Beautiful lobby and bar, beautiful view of Tokyo
Ruth
4 March 2023
amazing experience
beautiful hotel, very comfortable room, very friendly stuff, amazing restaurants
Joej12
21 February 2023
Hotel worth returning to.
Everything except breakfast.
Breakfast was unimpressive.
Kenichiro
16 February 2023
Very satisfied with the stay at the hotel.
My wife was very pleased with her stay at the hotel. She loves the Nihonbashi area very much, because of this she chose the hotel - Mandarin Oriental Tokyo. The hotel has a very good location and a great view of Tokyo. Wonderful service at the SPA salon.
I don't like using the air conditioner to heat the room. Such heating dries the air very much.
Irma
13 January 2023
FiveStar Htl at Prime Location but NO Swimming Pool
Prime Location with awesome facility
No swimming pool
Rimma
11 January 2023
Dreamy
Location, spa facilities, in-room dining, concierge services and the VIEW
Absolutely nothing
Saif
12 December 2022
Exceptional
All of it. It's a dream hotel with the most perfect location. Everything was comfortable and loomed good. The bed the room the bathroom the living room all of it was beyond expectations
Nothing
Eden
26 October 2022
WOW
everything. one of the best hotel I have ever been to. best service. good restaurant. kind people.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Barber/beauty shop
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Chapel/shrine
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Paid WiFi
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Luggage storage
- - Concierge service
- - Private check-in/check-out
- - Invoice provided
Activities
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Spa facilities
- - Spa lounge/relaxation area
- - Fitness
Entertainment and family services
- - Babysitting/child services (additional charge)
- - Strollers
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press
- - Daily housekeeping
Parking
- - Parking garage
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - Fire extinguishers
- - Delivered food is securely covered
- - Thermometers for guests provided by property
- - Face masks for guests available
Guventhiran
5 July 2023
Excellent service, will definitely stay here again