Hotel Thompson, Toronto

I loved everything about this hotel. Aesthetically, it was welcoming, warm, and beautiful. Every aspect--from the room (the bed was soooo comfortable--to the lobby AND the food was great, too.

Hard to find fault with something pretty perfect but the shower could use a place for personal shampoo, etc., and a couple more hooks to dry wet towels.

First time staying at 1. Amazing, the staff was cordial, polite, attentive and incredibly helpful. Will absolutely be staying again when we go to Toronto! Thank you so much for the hospitality. It is not frequent you find true hospitality like that.

Not really anything we didn’t like! Worth the price although we wish we could have afforded to stay longer. Hands down the most accommodating and comfortable hotel stay I’ve had in recent memory. Thank you!

Everything: As always outstanding interior and service!

The staff is incredible, the amenities are amazing and the room had all the comforts of home and some. We can’t wait to go back!

The staff and service was great. Super helpful and accommodating. The room was spacious, modern and clean. The restaurants were great!

cool hotel

location

Eco-friendly, friendly and clean

amazing hotel! Great staff that helped with every little thing. new and super accommodating, one of the best!

Loved the interriour

Was a bit sad that we couldnt get a table, as hotel guests, at the restaurant

We loved this hotel. Exceptionally clean, excellent and accommodating staff, very unique hotel in a walking distance to downtown attractions. We felt that we were welcomed and important guests. Breakfast was amazing. It is pricey, but you get the value for the money. We would definitely return to this hotel

We offered an ice for a specific time a few days before coming and it was not delivered to us. But it wasn’t a big deal

Beautiful hotel, beautiful room, very helpful staff.

Friendly helpful and attentive staff. Lovely comfortable room, beautifully appointed. Great to have free lifts into town by in-house chauffeur Fruit available at reception - great stuff. Lovely rooftop pool. Fabulous views.

Food and drinks a little pricey. Evening music way too loud for a conversation in Harriet's roof bar, which is a shame. Would have been good to have the room voile and curtain separate so that privacy could be achieved without having to close the curtains and put lights on. Sustainability is meant to be one of the hotel's core values!

Clean and comfortable beds. Spacious and very nicely decorated. Excellent service.

high end, and comfortable.

very loud in the evening.

Pretty nice and modern hotel. We had a very nice 2 queens room. Breakfast was as well really good. Very nice lobby with a good bar. Guests are offered the complimentary usage of 1-2 black Tesla cars with drivers which we used 4 times to take us to different places in the city. My son really liked it. There is even a pool on the top floor which we did not use during our stay. - Important note: Although we had to wait for more than two hours to get our keys, one person at reception desk was very helpful, trying to compensate the delay with a little price deduction and a comfortable late check out. Thank for this again. - The guy at the concierge desk is great help!

When we arrived at the hotel at 4pm we had to wait for more than two hours to get the keys, with no real updates from the reception desk during that time ("we are pinging them again and again"). Given the location of the room (little bit far from all the attractions in the city) the view from the room was poor. Unfortunately not everybody in the hotel was very friendly, but rather arrogant.

a returning customer to a superb hotel

nothing

Food options were fantastic. Tasted amazing and felt very healthy and wholesome Loved the steam room. Had it all to myself three times. Gym was great. Rooftop was stunning, along with bar and restaurant. The room itself felt very nurturing

Cutlery was forgotten on a breakfast delivered to the room. Was checking out that morning and didn’t have time to request it. May have gotten cold by then anyway

design of the interior

weekends tend to be very loud with external guests visiting the roof top bar

Top notch customer service

Everything!

The view wasn't exhilarating.

The hotel Room and Lobby and service amazing. Loved the courtesy Tesla to take to destination

room was beautifully designed and very comfortable. Restaurant and room service offerings were thoughtful, tasty and accommodating to my many food restrictions.

Loved it all

Amazing staff and amazing rooms. Super comfortable beds. Food at the hotel is also super good.

10/10 beautiful contrast

Breakfast was tasty, loved the snacks, decor, sustainability, healthy vibe.

Hallway was cold.