Opus Hotel, Vancouver

The customer service was absolutely amazing. I don't think I've ever had this quality of service & I've stayed at 5 star hotels.

The room location was located on the street. I didn't like how the bathroom was situated. It could've used a bathroom fan. It felt like you could hear all other occupants when in the bathroom. I turned on the water in the sink when in the bathroom.

The staff at reception were extremely helpful and friendly. Lovely atmosphere throughout the hotel. Excellent location -close to excellent restaurants and ferry to Stanley Island.

Size, soap, linens, location, staff, welcome prosecco

Food amazing. Breakfast to die for. Staff exceptionally great all around, helpful.

Good size rooms and great location.

It’s pretty pricey and for that a few niggles. They brought me tea cups but then took them away when the room got cleaned. Fridge was leaking. Online app could be better - for early check in app didn’t seem to work.

At check in the staff were super friendly and helpful considering it was 11pm! They were very accommodating. The room was a good size with a great bathroom. We had a very late flight so when we checked out they kept our luggage secure (ie behind a locked door) and also provided us with towels and toiletries to use to freshen up before our flight. Every time you walked in the hotel the front counter staff welcomed you. It was really lovely. It is close to the waterfront to have a lovely walk to catch a ferry to Granville Island and it is only 2 stops on the Skytrain to Canada Place. Also only a 20 min trip on the Skytrain to the airport

I really can't think of anything I didn't like.

Staff were very helpful especially Brendon.

Staff, room

Not a thing

Location was exceptional offering close access to multiple coffee shops, restaurants and more. Mister ice cream in very unique and tasty. Sitting outside was great for people watching.

The hotel is beautiful and the staff are so friendly and helpful! This hotel is located ina beautiful spot in downtown so close to so much! My room was so cute and i enjoyed my stay! The nice touch is that you actually clean the rooms and make the beds and change the towels every day. Many hotels have stopped doing that unless you pay a cleaning fee. I won't stay at those hotels anymore, I can't understand what we are paying for if they remove all the service and hospitality.

I wish this location had a pool and hottub!

Great location- great staff.

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it’s location, Yaletown a great spot and lots of good eating places a step away. opposite the metro that goes directly to the airport and a short walk away from Granville Island. it was the end of our trip having started in Toronto and it was the perfect way to finish, a bit of glamour and comfort.

Location, comfortable room, was upgraded to a deluxe room free of charge.

Certain aspects not explained, an unresolved issue of price on booking and price paid on departure.

The welcome was brilliant, very friendly and with a glass of rose! The room was superb, the bed was extremely comfortable, and the bathroom, with its Dyson hairdryer was amazing. The breakfast was delicious, and happy hour in the bar was great. We could not fault this hotel and will definitely return on our next visit to Vancouver. Thanks to all the team there.

Nothing!

We had a lovely stay at this hotel, it was very nice and clean. The concierge Brandon was super friendly and welcoming, we even got welcome drinks! The locations is also perfect, we walked everywhere. Highly recommend!

great location.

The hotel was beautiful, well located, great and comfy beds and the staff amazing. Also they have a restaurant/bar with delicious food and drinks. 100% recommended. Love it!!

Huge bed, quiet A/C, coffee facilities in room

Hotel restaurant had DJ from 8pm, very loud and managers not willing to reduce sound. All other diners wanting to talk as well. This should have been flagged at the beginning of our meal. We ended up having to bring dinner and wine to our room.

Central location. Wonderfully welcoming staff. Share ebikes

Locked fridge.

The staff was lovely. The shower was fabulous! Location was perfect!

The bed was phenomenal! And the location was excellent with good access to transport connections across the city. A bonus to have a glass of bubbles on arrival.

It would be nice to have a compendium in the room. Even to include the channel listings (helpful for us foreigners) and to describe that there was a gym (where and how to access it etc). Also, for non coffee drinkers, or for those that like to mix it up, tea and hot chocolate options would be nice. It would have been helpful to have been asked if it was first time in the city, and did I need any maps or help navigating the city etc.

Great location

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location!

dog friendly, location, design

Great location, great staff, very welcoming. This would be my to go hotel each time I m in Vacouver.

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