Hotel Bauer Palazzo, Venice

Room was beautiful with excellent view of Grand Canal. Mentioned that we were celebrating our anniversary and were greeted with prosecco and strawberries upon arrival. Room had large walk in wardrobe, large bathroom including bath.

Bar prices expensive but probably no more than normal for a 5 star hotel. As on south side of Venice cost to travel from airport/train station need to be accounted for to get to hotel. Albeit very close to the San Marco Vaporetta station, if you don't know the area could be difficult to find when dragging luggage around as well. We prebooked a water taxi from the airport direct to hotel which cost in the region of £100

The staff and service were excellent.

As beautiful as the hotel is I can understand why they will be undergoing a complete renovation. Updates for the elevators, bathroom finishes and bedroom decor are needed. We would enjoy returning after the 18 month renovation is completed. Thank you kindly!

Was looking forward to dining at the restaurant but was turned down because I had not made a reservation even though there were several tables free when I looked again from across the bar where I was sent to and told I could get something light there to eat. At the bar, the focaccia was very pricey and I wished I had just gone out to enjoy a hearty meal outside for that price and where there are plenty of better choices.

location services spacious

rooms need refurbishment they r old

perfect location, breakfast ok, as a hotel of this standard has to be

rooftop sometimes open,sometimes not open unfriendly waiters ,with lots of attitude but no interests for their customers,despite the high prices on the menu. This was the only negative experience, and it was no coinsidence ; been there 3 times : 3 times same attitude.

perfect location huge rooms lovely breakfast

Fabulous location with super ground floor terrace and rooftop terrace. Good varied buffet breakfast and friendly staff.

Poor Wi-Fi connection in our room but perhaps to be expected in an old building. Had to go to public areas to get good connection

Wonderful location, helpful concierge, comfortable beds

Food on the downstairs terrace was very average - go for a drink to enjoy the view and then get lunch or dinner elsewhere!

The concierge here is excellent and went out of their way when I lost my cell phone to help me get it back.

everything was excellent other than having to figure out strange light switches.

location

location

nothing not to like

Luxurious, spacious and great location. The hotel staff service was excellent. The outdoor balcony restaurant for breakfast and aperitivi was simply out sanding, as was the breakfast buffet.

Nothing

Great staff and spirit

n/a

Great location and beautiful rooms!

Nothing - it was great.

location is excellent. near st marks square

constructions across the street there was some noise

Excellent location, beautiful rooms. Professional, helpful and friendly staff.

Bauer is well-known in Venice as it comes with considerable heritage. And you can still sense this heritage in the building, in the old decor, art deco furniture or art. It has an atmosphere, even though it may come off as a bit gloomy. Value for money, however, is hard to beat, especially if you book early. Location is fantastic, just a stone's throw from piazza San Marco and the hotel has its own gondola stop, which means you arrive in the motorboat directly to its doorstep. Very, very convenient. Room was fine and bathroom had excellent size - even bigger than the living/sleeping area - equipped with both a tub and separate shower. Personal care products are replenished daily and smell very nice. Breakfast has a good selection and you can always place special orders for eggs etc. Service staff is qualified and pleasant. Terrace where breakfasts are served (+ a bar service during the day) is really lovely and typically not very busy so you can catch some respite from the crowds of Venice in the summer. Rooftop bar is the highest in Venice and offers remarkable views (even if drinks come at a premium).

Some of its advantages - like heritage and history - are also drawbacks as the hotel looks a bit tired and outdated, and some furniture needs fixing (or rather a complete update). That said, it is already due for a refurb starting this November and will be closed for subsequent 3 years, so you can really ignore this comment (it's for the archives). Looking forward to seeing its new incarnation in 2025 :) Restaurant at the ground level is, unfortunately, not up to standards and prices. Steak I ordered was burnt (how can you burn a grilled steak? seriously?), other dishes a bit heavy and unbalanced - certainly not worth the premium price. New cooks/chef are needed.

The location and eating the lovely breakfast outdoors on the Grand Canal!...amazing.

The superior room was absolutely fine the shower excellent but it faces an interior courtyard

An excellent breakfast was right by the lapping water and boats. The light on the historic skyline across the way was stunning. The San Marco vaporetto stop could be reached without stairs.

The crowds in August where too much but it was a central location to easily reach less crowded spots in all directions.

location and polite staff

everything! fantastic experience !

The hotel is beautiful and a great location on the grand canal close to San Marco where we spent most of our time, while still only a 15 minute walk to the Rialto bridge and the other districts of Venice. The concierge was great, booking us a water taxi right off the side of the hotel to take us to the train station when we left and recommending a gem of a little restaurant for lunch not too far away. The rooms were classic Venetian and the roof top terrace for Aperol Spritz was a beautiful end to the day!

Nothing to complain about

Amazing location. Great value for money. We had a room with views of the venice dome and water. Great breakfast, very friendly staff.

A wonderful location right near San Marco Piazza but tucked around a corner out of the crowds. beautiful terrazza for meals, drinks, coffee overlooking the canal and lagoon. beautifully appointed, fabulous food, great staff. will definitely visit again.

The location was perfect. The suite was perfect for us.